Talent.com
Smoothie King
Smoothie King Shift Lead (Team Captain) - PMSmoothie King • Round Rock, TX, US
Smoothie King Shift Lead (Team Captain) - PM

Smoothie King Shift Lead (Team Captain) - PM

Smoothie King • Round Rock, TX, US
Hace 27 días
Salario
15,50 US$ por hora
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Overview

Pay:

$15.50 - 19.50 / hr including tips

Quarterly incentive bonus

Are you…

  • A smoothie fan?
  • At least 18 or older?
  • Tired of working in fast food and smelling like grease?
  • Looking for a purpose and not just a job?
  • Love meeting new people?

Join the Smoothie King team and turn your purpose into a fulfilling passion.

Team Captains serve as team leaders, providing guidance to Team Members when the General Manager is not in the store. They help guests meet their fitness and nutrition goals and ensure smooth and efficient store operations by managing shifts, setting performance standards, and maintaining product quality.

Duties and Responsibilities:

Leadership and Supervision:

  • Serve as the team leader during shifts, setting the pace and standards for the team.
  • Create and deliver a shift huddle at the start of all shifts to ensure the team understands the goals for the shift.
  • Ensure positioning is in use and all team members understand their assigned roles to maintain efficient operations.
  • Provide guidance, coaching, and support to Crew Members.
  • Hold team members accountable for proper uniform and completion of daily checklist tasks.

Operational Management:

  • Ensure efficient use of labor hours while delivering excellent guest service.
  • This may involve adjusting team member schedules, such as sending Crew Members home or enforcing breaks.
  • Ensure all items are properly labeled and adhere to food safety standards.
  • Monitor and enforce adherence to operational standards, including speed of service, product quality, and cleanliness.
  • Assist team members at the POS with upselling, voiding, or refunding transactions.

Guest Service Excellence:

  • Ensure all guests receive excellent service and that their needs are met promptly.
  • Handle guest complaints or issues effectively to ensure guest satisfaction.
  • Demonstrate and promote the "Serve to Inspire" culture during shifts.

Communication and Problem-Solving:

  • Communicate important information to the franchise owner or manager regarding any problems or unusual matters of significance.
  • "Think on their feet" and remain composed under pressure, effectively handling unexpected situations.

Delegation and Team Management:

  • Assign tasks to team members to ensure completion of the daily checklist.
  • Encourage team members to meet or exceed goals and complete tasks efficiently.
  • Lead by example in professionalism and work ethic.

Ethics and Integrity:

  • Fulfill cash handling and inventory reporting responsibilities with honesty.
  • Maintain trust and confidentiality with sensitive information.

Self-Development:

  • Demonstrate a willingness to take on new tasks outside of their role.
  • Seek feedback from the franchise owner or manager to improve performance.

Experience Requirements:

  • Minimum of 6 months of guest service experience in a restaurant or retail environment.
  • Proven ability to lead and direct a team in a fast-paced environment.
  • Prior leadership experience at work or school organizations is highly preferred.

Essential Job Functions:

  • All essential functions required of a Crew Member.
  • Ability to lead both by example and direction.
  • Ability to manage shift operations, including staffing and scheduling adjustments.
  • Strong problem-solving skills and the ability to remain composed under pressure.

Smoothie King has grown to include over 1,100 units operating in 33 states, the Caymans, Trinidad, and the Republic of Korea.
What makes Smoothie King so successful? A genuine commitment to helping people live healthier lives through nutrition. It’s been more than 40 years since
Steve invented the nutritious and delicious drink now known as a smoothie. In that time, Smoothie King has expanded its menu to include a wide selection of healthy snacks and high-quality nutritional products.
They’re not just good; they’re good for you.

Crear una alerta de empleo para esta búsqueda

Smoothie King Shift Lead (Team Captain) - PM • Round Rock, TX, US

Ofertas similares

Restaurant Shift Leader - Unit 1117

WhataburgerHutto, TX, United States
A tiempo completo

Welcome to Whataburger Careers!.Your Recipe for Impact What You'll Do.As a Shift Leader, you're the spark that keeps the restaurant firing on all cylinders.You'll make a difference by driving oper... Mostrar más

 • Oferta promocionada

Store Manager - Spirit

Spencer'sRound Rock, TX, United States
A tiempo completo

Benefits include: Year End Bonus, Tear Down Premium Pay Program, Retention Pay Program.All Bonus and Pay Programs subject to qualifications.The Store Manager oversees and is accountable for the tot... Mostrar más

 • Oferta promocionada

Shift Lead - 1338

Five GuysRound Rock, TX, United States
A tiempo completo

The pay for this position starts at $14.At our restaurant, Shift Leaders aren't just supervisorsthey're hands-on leaders who set the tone for every shift.You'll lead by example, work side-by-side w... Mostrar más

 • Oferta promocionada

Shift Lead

P TerryCedar Park, TX, United States
A tiempo completo

Terry's is looking for talented Managers/Shift Leaders who are committed to providing a best-in-class guest experience, are crew member focused, and passionate about serving the healthiest and high... Mostrar más

 • Oferta promocionada

Shift Manager 9419

Burger KingCedar Park, TX, United States
A tiempo completo

Burger King Franchise Opportunity.We are a growing Burger King franchise with upward mobility.As one of the largest Burger King franchises, we are dedicated to achieving customer satisfaction as we... Mostrar más

 • Oferta promocionada

Shift Leader

Panda Restaurant GroupCedar Park, TX, US
A tiempo completo

Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda’s mission alive in our restaurants by supporting management in creating food with passion,... Mostrar más

Shift Leader

McDonald'sCedar Park, TX, United States
A tiempo completo

McDonald's Shift Leader OpportunityAt McDonald's, we're proud of the way we're creating an experience to remember! We are reaching customers wherever they are and innovating new tastes and choices,... Mostrar más

 • Oferta promocionada

Shift Leader

Taco BellRound Rock, TX, US
15,00 US$ por hora
A tiempo completo

Hiring at up to $15 per hour for Leadership qualities! .You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp.If hired, the franchisee will be your only employer.Franchisees ... Mostrar más

Shift Leader (Indeed Event)

Panda Restaurant GroupRound Rock, TX, US
A tiempo completo

Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda’s mission alive in our restaurants by supporting management in creating food with passion,... Mostrar más

Department Leader

McDonald'sCedar Park, TX, United States
A tiempo completo

McDonald's Franchise Opportunity.I want a satisfying career with good benefits and great opportunities for advancement.I have a lot to offer and I want to grow.The job for me get a job that inspir... Mostrar más

 • Oferta promocionada

Crew Chief

Jiffy LubeRound Rock, TX, United States
A tiempo completo

Location: 220 Louis Henna Blvd Round Rock, TX 78664.Job Description: Embark on a rewarding career journey with us today as Crew Chief!.Career advancement opportunities.Medical/dental/vision insuran... Mostrar más

 • Oferta promocionada

Shift Manager (08006) - 5240 N AW Grimes Blvd

Domino's PizzaRound Rock, TX, United States
A tiempo completo

MAC Pizza is the largest Domino's franchise in Texas with stores in and around central and southeast Texas.MAC Pizza has created an extensive family of people passionate about pizza and we take PRI... Mostrar más

 • Oferta promocionada

Restaurant Shift Leader - Unit 528

WhataburgerRound Rock, TX, United States
A tiempo completo

Welcome to Whataburger Careers!.Your Recipe for Impact What You'll Do.As a Shift Leader, you're the spark that keeps the restaurant firing on all cylinders.You'll Make a Difference by driving oper... Mostrar más

 • Oferta promocionada

Shift Manager

GattiCedar Park, TX, United States
A tiempo completo

Gatti's Pizza is looking for reliable, positive people who love to work while leading others to make the 'Best Pizza in Town.Not just a manager but a leader.We need team members who are ready to le... Mostrar más

 • Oferta promocionada

Shift Lead - Opening Shift

P TerryGeorgetown, TX, United States
A tiempo completo

Terry's is looking for talented Managers/Shift Leaders for our Opening Shift who are committed to providing a best-in-class guest experience, are Crew Member focused, and passionate about serving t... Mostrar más

 • Oferta promocionada

Restaurant Shift Leader

Potbelly Sandwich WorksHutto, TX, United States
A tiempo completo

Job Title: Shift LeaderDepartment/Function: OperationsLocation: Field, in ShopReports to: General Manager/Assistant ManagerNonexemptTravel Requirements: RarelyGENERAL DESCRIPTIONLeads and behaves a... Mostrar más

 • Oferta promocionada

Shift Manager (06826) - 104 Western Trail, Ste 101

Domino's PizzaGeorgetown, TX, United States
A tiempo completo

MAC Pizza is the largest Domino's franchise in Texas with stores in and around central and southeast Texas.MAC Pizza has created an extensive family of people passionate about pizza and we take PRI... Mostrar más

 • Oferta promocionada

Shift Leader

Dunkin'Round Rock, TX, United States
A tiempo completo

Shift Leaders contribute to the success of Coffee Action West by coaching the Team Members throughout their shift to execute operational standards and deliver great guest service.They set goals, pr... Mostrar más

 • Oferta promocionada

Shift Leader - Urgently Hiring

Taco Bell - GeorgetownGeorgetown, TX, US
A tiempo completo

Hiring at up to $15 per hour for Leadership qualities! You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp.If hired, the franchisee will be your only employer.Fran... Mostrar más

 • Oferta promocionada

Shift Lead

GATTI IncCedar Park, TX, United States
A tiempo completo

Shift LeadGatti's Pizza is looking for reliable, positive people who love to work while leading others to make the Best Pizza in Town.Your primarily role is to excel at customer service and food pr... Mostrar más