Senior Director, Workplace Resources (Americas West Region)

Leadership Role in Americas West Region

We are seeking a visionary leader to lead the future of work across our Americas West region. As the architect of our regional real estate & operations strategy, you will oversee a diverse portfolio, including the strategic transformation of our San Jose campus into a premier Engineering R&D hub, as well as critical locations in Santana Row (executive HQ), San Francisco, greater Los Angeles metro (CA), Seattle (WA), and Boulder (CO). You will bridge high-level strategy with operational excellence, maintaining full financial accountability while ensuring our physical spaces serve as a competitive advantage that fuels Cisco's growth.

Who We Are

Workplace Resources (WPR) is the engine behind Cisco's physical and digital work environment. We create the spaces where collaboration happens, productivity flourishes, and the future of technology is built. We are a global team dedicated to delivering consistent, high-quality experiences that empower our employees to do their best work.

Your Impact

Strategic Spokesperson: Act as the primary representative of Workplace Resources (WPR) for internal stakeholders and external partners, evangelizing our value proposition and aligning our workplace strategy with Cisco's mission.

What You Bring

• Strategic Transformation: Lead the evolution of our San Jose campus into a cutting-edge R&D center, creating environments that inspire technological breakthroughs.
• Strategic Leadership: Create strategic opportunities and competitive differentiators through innovative portfolio planning, operational effectiveness and experience-led employee solutions.
• Experience-Led Leadership: Champion an experience-first culture, ensuring every touchpoint from design and construction to facility management is intuitive, inclusive, and human-centric. Foster belief in the power of design that reinforces brand identity and creates meaningful workplace experiences. Sweat the details to make the workplace feel thoughtful & make people feel seen.
• Financial Stewardship and Accountability: Exercise full financial responsibility for the region. You will manage annual operating expenses and ensure capital investments are delivered with precision, assuring the portfolio remains both cost-effective and innovative.
• FM Operations Ownership: Own day-to-day operations across all locations with consistency and care. You will ensure the reliability, safety, and continuous performance of our physical infrastructure through proactive monitoring and rapid resolution strategies. Sweat the details to make the workplace feel thoughtful.
• Ecosystem Orchestration: Partner with cross-functional leaders in HR, IT, and various Business Units. You must demonstrate the ability to work effectively across a highly networked and matrixed organization to translate complex business demands into seamless workplace experiences.
• Empowering Talent: Build and mentor high-performing, agile teams. You will foster a culture of diversity and inclusion, ensuring your team has the resources and opportunities to reach their full potential.
• Strategic & Tactical Agility: The ability to pivot seamlessly between long-term vision and daily operational execution.
• Matrixed Leadership: Demonstrated success in navigating, influencing, and driving cohesive outcomes within a highly networked and matrixed organizational structure. Leverage and hold responsible SME functions within WPR to deliver exceptional outcomes to our clients.
• Analytical Rigor: Deep curiosity combined with the logical reasoning required to solve complex problems, manage P&L performance, and prioritize high-impact initiatives.
• Executive Presence: A proven track record of steering complex, multi-site real estate portfolios for large, global organizations.
• Relationship Builder: A natural collaborator who thrives on open communication and building trust-based partnerships across diverse teams.

Minimum Qualifications

• BS degree in relevant functional expertise, with a strong preference for advanced degree and/or ongoing coursework.
• Extensive industry experience spanning more than 15 years will be considered to be equivalent.
• Experience with and knowledge of real estate, financial, risk and partner management.
• Demonstrable service & experience-led leadership style.
• Experience leading successful outsourced partner relationship management strategies, metrics and procurement processes
• Experienced track record of successful relationship building and solution delivery in comparable environments.

Why Cisco?

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $287,200.00 to $364,300.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
• Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
• 1.5% of incentive target for each 1% of attainment between 50% and 75%;
• 1% of incentive target for each 1% of attainment between 75% and 100%; and
• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$287,200.00 - $418,900.00

Non-Metro New York state & Washington state:

$252,700.00 - $374,400.00

* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and