Manager - Ambulatory Therapy (BroMenn)

Leadership Position In Therapy Services

This position provides leadership to therapy services staff at ambulatory locations for Carle BroMenn, including performance management, talent acquisition, budgetary responsibilities, and regulatory compliance.

Qualifications

Certifications: Certified Occupational Therapy Assistant (COTA) - National Board for Certification in Occupational Therapy (NBCOT); or Licensed Physical Therapist Assistant (PTA) - Illinois Department of Financial and Professional Regulation (IDFPR); or Licensed Occupational Therapist (OT) - Illinois Department of Financial and Professional Regulation (IDFPR); or Licensed Physical Therapist (PT) - Illinois Department of Financial and Professional Regulation (IDFPR); or Licensed Speech-Language Pathology & Audiology Assistant - Illinois Department of Financial and Professional Regulation (IDFPR); or Licensed Speech-Language Pathologist (SLP) - Illinois Department of Financial and Professional Regulation (IDFPR)

Education: Bachelors Degree: Related Field; or Associate Degree: Related Field

Work Experience: 3+years Clinical; 1+year Leadership

Responsibilities

Carle Experience: Grows patient satisfaction, employee engagement and interdepartmental relationships through rounding and continuous process improvement activities. Ensures adequate access to services.

Quality: Ensure department quality metrics are achieved and implements associated action planning in coordination with Director, to drive process improvement and deliver high quality patient care and customer service Works with key medical and technical staff across the continuum of care, to ensure that evidence based practice guidelines and protocols are aligned

Management/Operational Oversight: Manages operations of department and ensures standards of quality and service are provided in accordance with department goals and priorities Responsible for analyzing departmental performance meaningful department related to production statistics, key performance indicators, audit results, regulatory reports, etc Ensures efficient delivery of therapy services by ensuring throughput and scheduling processes streamlined and effective. Identifies areas of strategic growth in therapy services and works with Director in development of strategic plan.

Budget/Revenue Cycle: Assists the Director with planning the annual operating and capital budgets for those departments of oversight and monitors monthly to ensure expected budgetary goals are met Ensures operational processes support efficient billing practices, and team members are completing documentation/billing in accordance with expected timelines Compliance: Maintains awareness and compliance with regulatory standards related to department, provide staff education as necessary

Talent Management: Hiring, assessing performance, mentoring/coaching, and disciplinary action as needed

Develops, reviews and revises departmental policies and procedures. Serves as primary point of resolution for patient relations and customer concerns. Assists with maintaining accreditation processes in order to comply with regulatory standards. Promotes an environment conducive to positive, collaborative, and accountable working relationships. Establishes and maintains open and cooperative relationships with physicians, other Carle departments and businesses, external service groups, faculty of various education programs, and the community. Acts as primary liaison between staff and other members of the leadership team for each outpatient therapy location.

About Us

Discover the job, the career, the purpose you were meant for. At Carle Health, we're committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities. Find it all at Carle Health.

Our nearly 17,000 team members and providers work together to support patient care across central and southeastern Illinois. We've grown to include eight, award-winning hospitals and a multispecialty provider group with more than 1,500 doctors and advanced practice providers. We're developing the next generation of providers and healthcare professionals through Carle Illinois College of Medicine, the world's first engineering-based medical school, and Methodist College. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet designations, the nation's highest honor for nursing care. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com.

Compensation and BenefitsThe compensation range for this position is $48.43per hour - $83.3per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate's experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.