Role Overview Hotel Zags is seeking a Sales Manager to lead and grow hotel sales, develop new accounts, and manage key relationships while ensuring profitability and adherence to the company’s high standards of service. Responsibilities Meet and exceed revenue goals by developing new accounts and growing current hotel accounts. Achieve at least 90% of productivity goals and 100% of activity goals as established by management. Lead direct reports to reach property sales goals while holding them accountable to essential duties. Drive the direct sales program by conducting appointment‑oriented calls, tours, and negotiations. Maximize key account profitability by identifying and capturing growth opportunities. Acquire new business through competitor research, networking, and targeted outreach. Develop and execute a targeted account “hit list” to generate new revenue. Plan and implement e‑commerce and internet marketing strategies. Promote the brand story to increase overall profitability. Adjust sales plans in response to changing market trends and business needs. Maintain current knowledge of competitors and best sales practices, including yield management. Continuously prospect new business via telemarketing, creative outreach, and industry events. Apply yield management techniques to negotiate room rates and function space commitments. Maintain accurate, organized client files and documentation. Develop strong customer relationships through frequent communication and professional interaction. Create customer profiles and an effective trace system to meet client needs. Respond promptly to customer inquiries. Conduct market research to capitalize on hotel strengths and competitor weaknesses. Dedicate at least 90% of work time to revenue‑producing sales activities. Control expenses, including travel, to minimize hotel costs. Represent the hotel and Sage Hospitality Resources with integrity, professionalism, and a service‑focused attitude. Maintain a positive team attitude and open communication across departments. Maintain a neat, clean, business‑like appearance at all times. Qualifications Minimum high school diploma or equivalent. 4+ years of hotel sales management experience. Preferred 3–5 years of sales management experience. Knowledge of general sales techniques, yield management, and customer service. Valid state driver’s license and reliable transportation for sales calls. Ability to travel as required. Excellent verbal, written, and interpersonal communication skills. Strong organizational and multitasking abilities. Effective problem‑solving and business decision‑making skills. Ability to plan activities, set priorities, and meet deadlines. Physical Demands Sitting 85%, walking 5%, standing 5%, bending, kneeling, lifting, climbing 5%. Must have dexterity and mobility to meet clients, tour property, attend functions, climb stairs, and operate basic office equipment. Work Environment Office setting with occasional travel and weather exposure during sales calls. Benefits Eligible to participate in Sage bonus plan. Unlimited paid time off. Medical, dental, and vision insurance. 401(k) program with employer matching. Health savings and flexible spending accounts. Basic life and AD&D insurance. Company‑paid short‑term disability. Paid FMLA leave up to 12 weeks. Employee Assistance Program. Discounts on hotels, restaurants, and travel benefits. Employee Referral Bonus Program up to $1,000 per referral. #J-18808-Ljbffr
Director of Sales • Portland, OR, United States
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