Pay Range: $23.75- $35.25
Responsible for the successful operation of the store during evening hours. Oversee customer service, teammate performance, merchandising standards, store cleanliness, Responsible for the successful operation of the store during evening hours. Oversee customer service, teammate performance, merchandising standards, store cleanliness, safety, and closing procedures. Acts as Manager on Duty (MOD) and ensure all operational and service expectations are met in alignment with the company’s standards and values.
• Consistently provide fast, friendly, helpful, and efficient customer service at all times.
• Act as Manager on Duty during evening hours in the absence of the Store Manager or Co-Manager.
• Ensure that each department is staffed appropriately and operating efficiently throughout the evening.
• Ensure teammates are on task and proper closing procedures are followed.
• Address and resolve customer concerns, teammate issues, and operational disruptions in a timely, professional manner.
• Monitor merchandising and store conditions; ensure sales floors are clean, safe, and fully stocked.
• Enforce safety and sanitation standards and ensure compliance with health and safety regulations.
• Support execution of in-store promotions, seasonal transitions, and merchandising resets.
• Collaborate with Team Leaders and evening teammates to maintain store appearance and product availability.
• Ensure teammates follow dress code, timekeeping procedures, and company policies.
• Control shrink by adhering to loss prevention guidelines and enforcing store policies.
• Utilize store systems and tools to manage workflows and communicate with leadership.
• Perform other related duties as assigned by management and adhere to all company policies and procedures at all times.
• Must be at least 18 years of age
• Satisfactory performance reviews.
• Strong communication and leadership skills.
• Ability to manage others and demonstrate follow-through to achieve desired results and objectives.
• Ability to work independently and take initiative during non-peak management hours.
• High School diploma or equivalent
• Available to work evenings, weekends, and holidays as required.
Computer Applications to include but not limited to Dolphin, Computer, and OLOS
Calculator
Phone
Order machines
Case cutter
Pallet Jack
Marking guns
Stackers
Garbage compactor
Cardboard baler
Dock plates
Cleaning Chemicals and Supplies
Our Company does not discriminate against individuals on the basis of race, color, national origin, religion, sex, affection or sexual orientation, disability, age, marital status, liability for military service, status as a veteran, gender identity or expression, genetic information, pregnancy, and any other characteristic protected by applicable federal, state, or local laws.
Should your hours and availability better fit the needs of another store or desired shift, we may consider your application for another location or shift.
#194 Evening Operations Mgr • Worcester, MA, US
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