The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual candidates encouraged to apply.
Essential Job Functions
Follow and promote all company customer service programs.
Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise.
Assist managers and/or installer service specialists in serving the professional customers as needed and directed.
Complete assigned company training relevant to position.
Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee.
Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions.
Process exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures.
Address and resolve customer complaints in a friendly manner.
Assist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc.
Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc.
Operate brake lathe and other store test equipment after corresponding training is completed and company requirements are met.
Perform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.)
Occasionally drive a delivery vehicle to make deliveries (Driving record must meet the company mandated driving eligibility requirements) when business needs dictate.
All other duties as assigned.
Skills/Education/Knowledge/Experience/Abilities
Ability to quickly match alphanumeric sequences
Ability to provide outstanding, friendly and professional customer service
Must be able to multitask, handling customers on the phone and in the store at the same time
Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service
ASE certification
Fluency in multiple languages (Spanish is highly desired)
Total Compensation Package:
O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option, and provide your requested accommodation, and position details.
Parts Specialist-1 • Austell, GA, US
Join Mills Auto Group as a VW Parts Manager and take charge of managing the Volkswagen parts department at our Newnan, GA location.In this role, you will be responsible for overseeing inventory, co... Mostrar más
Murphy-Hoffman Company, LLC is North America's largest Kenworth truck dealership group and leasing group.As MHC continues to grow, we have an opening for a Parts Manager.The Parts Manager is respon... Mostrar más
DESCRIPTION The Associate is responsible for completing in-store food and non-food demonstrations.Acquires and maintains knowledge of products represented.Prepares, serves, and breaks down product... Mostrar más
Company Description Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through exce... Mostrar más
The Inventory Associate is responsible for providing department support and coordinating the movement of vehicles throughout the reconditioning process.The successful candidate will understand and ... Mostrar más
KNAPP brings new technology to warehouse automation.The KNAPP Group is a global provider of intelligent automation solutions for intralogistics and manufacturing, specializing in the sectors health... Mostrar más
Facilitate selling experience for DIY customer visits and phone calls - Achieve personal / store sales goals and service objectives - Manage DIY services including battery installation, testing, wi... Mostrar más
Base PayThis role has a minimum base pay from $15.Purpose:Floor & Decor strives to be the one-stop destination for our professional clients (PRO customer) in the hard surface flooring contracto... Mostrar más
Crete Carrier offers a 21 Days Out.Top 50% average $101,176 per year.One-year verifiable tractor trailer experience with a class A CDL. Mostrar más
M-F As an Order Selector you will play a crucial role in our operations by accurately and efficiently selecting products for our customers.You will work in a fast-paced warehouse environment where... Mostrar más
Campers Inn RV is looking for a Parts Associate! This role is responsible for providing world class customer service by helping all customers and ensuring the correct parts and accessories are in s... Mostrar más
Shaffer Trucking offers a 21-Day Out Moving National Freight.Top 50% average $87,917 per year.One-year verifiable tractor trailer experience with a class A CDL. Mostrar más
Job Type Full-time Description Job Type Part-time Description Job Title: Forklift Operator Department: Operations Reports To: Distribution Manager Position Type: Part-Time Flex Schedule: ... Mostrar más
Join Mills Auto Group as a VW Parts Manager and take charge of managing the Volkswagen parts department at our Newnan, GA location.In this role, you will be responsible for overseeing inventory, co... Mostrar más
Parts and Accessories Marketing Specialist.Yamaha has an opportunity for a Parts and Accessories Marketing Specialist to join our Motorsports group in Marietta, GA.The P&A Marketing Specialist lead... Mostrar más
Quot;This position is not eligible for visa sponsorship or support for work authorization.Candidates must complete an application at: https://jobs.Lift Your Career to New Heights with CJ Logistics!... Mostrar más
Category Specialist H&W - Kennesaw, GA (On-site).Working within the Procurement department, to bring regional responsibility along with respective GCM for executing tasks and sourcing, as well as m... Mostrar más
Customer Service Representative.To provide customers with the highest quality service by providing consistent customer service and resolution in order to ensure timely release and/or inbound or out... Mostrar más
Working hours/shift: M-F; 7-3:30, with some weekends.Be available for callouts, some nights, and weekend work.The Materials Team Leader will supervise and coordinate all plant warehouse functions.T... Mostrar más
Order Type : Temp To Full-Time.Inventory Specialist-2nd shift.The Inventory Specialist supports daily supply chain operations by maintaining appropriate inventory levels, accurately picking and sta... Mostrar más
