Public Information Specialist

Public Information Specialist

The Public Information Specialist at the City of Tucson's Housing and Community Development (HCD) Department supports the Strategic Planning and Community Engagement (SPACE) team in sharing HCD's programs, initiatives, and impact on equitable housing and thriving communities. This role supports community outreach, coordinates events, responds to media inquiries, and ensures clear, timely communication with residents, Ward offices, partner organizations, and local businesses. Responsibilities include managing website and social media content, creating graphics, writing materials, and producing and editing videos to highlight the department's work advancing housing stability, affordable housing development, and place-based community projects. Work is performed under the supervision of the Public Information Officer. This position does not supervise.

Duties and Responsibilities

• Drafts and edits internal and external newsletters, news items, social media content, annual reports, press releases, project fact sheets, surveys, and other public-facing materials to share HCD initiatives and impact.
• Creates, schedules, and posts content across City of Tucson and HCD platforms; takes photos and videos at events; edits video content; responds to and directs inquiries; monitors engagement.
• Prepares materials, resources, and technical/AV support for public events; attends events to assist with sign-in, photograph activities, distribute materials, and provide communications support; builds and maintains relationships with community members and groups impacted by HCD's work.
• Updates HCD website, Initiative websites and Esri Hub Sites, and OneTeam pages; posts news items; receives and catalogs website feedback; directs inquiries to appropriate staff.
• Designs graphics, flyers, postcards, brochures, signage, and other promotional materials; coordinates, drafts, designs, revises, and proofreads outreach materials for projects, events, and communications campaigns.
• Posts videos to YouTube and links to websites, sends materials for translation, collects and uploads completed surveys, and provides general technical and administrative support to HCD staff as needed.
• Perform all other duties and tasks as assigned.

Working Conditions

This position requires the ability to lift and transport boxes of supplies, tables, chairs, and audio/visual equipment and may involve standing, walking, and bending during meetings or events.

This position may require occasional work outside of standard business hours, including evenings and weekends, and may involve occasional travel.

Minimum Qualifications

Education: Bachelor's degree

Experience: Three (3) years of relevant experience

Equivalency: Any combination of relevant education and experience may be substituted on a year-for-year basis.

Preferred Qualifications

Bachelor's degree in Public Relations, Journalism, Communications or related field. Proficiency in Adobe Products (InDesign, Illustrator, Photoshop, and Acrobat Pro) Knowledge of Hootsuite, Canva, and social media (Facebook, Instagram, etc.) Experience with web-based tools like ArcGIS Hub, StoryMaps, Experience Builder, etc. Experience in video editing (Adobe Premiere) and photography. Fluency in both written and spoken English and Spanish

Position Details

Job Profile: J0220 - Public Information Specialist

Compensation Grade: G107

Hourly Range: $26.57 - 39.86 USD

The City of Tucson considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.

About Us

The City of Tucson offers a generous benefits package for benefit-eligible positions. The comprehensive, flexible, and affordable coverage is designed to optimize health and well-being, security and future, and peace of mind. Benefits begin with medical, dental, vision, life, disability, and FSA coverage, surpassing your standard 401(k) program by offering a rich pension plan plus optional Roth and pretax deferred compensation savings. With your well-being in mind, our paid time off program provides new hires with 38 paid days off in the first year of employment, with time off increasing steadily in subsequent years. We offer twelve weeks of paid parental leave, paid tuition reimbursement, student loan repayment, off- and on-the-job training, and opportunities to forge connections with peers and the community through employee resource groups and paid volunteer hours. You can learn more about our benefits at https://www.tucsonaz.gov/Departments/Human-Resources/Employee-Benefit-Snapshot.

Citizenship

The City of Tucson employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services. The City of Tucson does not offer visa sponsorship.

The City of Tucson is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer

The city does not discriminate based on race, color, religion, sex (including sexual orientation, gender identity, and pregnancy), national origin, veteran status, age, disability, genetic testing, or any other protected status. If you believe you have been a victim of discrimination, you may file a complaint with the City of Tucson's Office of Equal Opportunity Programs, U.S. Equal Employment Opportunity Commission (EEOC) or Arizona Attorney General's Office of the Civil Rights Division (ACRD).

ADA Accessibility Compliant Form

The City of Tucson is committed to providing access and reasonable accommodation for individuals with disabilities or who require religious accommodation; please contact Human Resources at EmployeeLeaves@tucsonaz.gov or 520-791-2619.