Manager, Inside Sales

Manager, Inside Sales

Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America's 100 million homes. We're all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, andultimatelysave time so they can be with their families and live well.

While our headquarters are based in Denver, Colorado, our team spans the globe, with teammates across Brazil, Poland, the Philippines, Mexico, and beyond. We care deeply about our customers and foster a culture where our company, people and Pros grow and succeed togetherno matter where they're based. Leadership is as focused on growing team members' careers as they expect their teams to be on creating solutions for Pros.

We also offer:

• A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
• Paid holidays and flexible, take-it-as-you-need-it paid time off
• Monthly tech reimbursements
• A culture built on innovation that values big ideas, no matter where they come from
• Equity in a rapidly growing startup backed by top-tier VCs

Role Overview:

As the Manager, Sales, you have a passion for coaching and developing team members, nurturing a culture of continuous growth and mentorship within the team. Your coaching approach elevates individual and team performance. Your interpersonal skills build collaborative relationships and you thrive in growing our people.

Your responsibilities include overseeing the strategic management of your team, focusing on key performance areas such as activity, conversion, and engagement. Success is measured by achieving critical performance indicators (KPIs) including Enrollment Rate, Enrollment Attainment, Attended Demos, Average Selling Price (ASP), Churn, and Monthly Recurring Revenue (MRR).

The team's success, driven by your leadership, is central to our collective achievements. Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (Our Pros). Our success is their success.

Compensation:

$90,000 / year ($72,500 base salary) + uncapped earning potential

Schedule:

Ability to work full time (45 hrs/week) with an 9 hour shift, ranging within 5am-7pm local time. Ability to work at least one Saturday every 2-3 months.

What You Do Each Day:

• Lead the development and execution of the overall sales strategy, aligning it with corporate objectives and market trends
• Champion visionary strategic leadership in identifying and engaging potential customers, guiding the team across diverse channels
• Orchestrate and lead a dynamic sales team, providing guidance, shaping activities, and fostering a culture of collaboration and achievement
• Ensure that the team's day-to-day activities align with overarching objectives and our mission, balancing hands-on involvement with strategic oversight
• Oversee individual and team performance metrics, guiding and developing team members to meet and exceed collective sales targets
• Cultivate an environment that encourages growth, excellence, and collaboration among team members
• Implement training programs to enhance the skills and capabilities of the sales team, ensuring continuous improvement
• Foster effective communication within the team, promoting transparency and open dialogue
• Build and nurture client relationships, ensuring high levels of satisfaction and loyalty
• Pioneer visionary strategic innovation in staying at the forefront of industry trends, facilitating ongoing learning, and maintaining a cutting-edge product knowledge base

Qualifications:

• 3+ years of management or leadership experience in a sales position
• Bachelor's degree or equivalent experience
• Advanced experience with sales CRMs and processes
• Proven success as a sales leader
• Demonstrated ability to leverage AI tools to improve workflows, streamline execution, or enhance outputs

Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.

Housecall Pro's brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.

We support more than 50,000 businesses and have over 2,000 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we'd love to hear from you.

Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law.