Job Description:
Ensure delivery of Factory OT/IT related services to the site provides support and first point of contact for all production OT/IT related systems while following applicable global/regional Factory OT/IT standards. Provide strategy for IT/OT Asset Health Check. Leads implementation of site Factory OT/IT projects. Support site Manufacturing Execution System (MES).
What are we looking for
Education & Professional Qualification
2-year Technical Degree/Certificate in Engineering Information Technology Computer Science or IT/OT Professional Studies.
Fluent in English with excellent communication skills (verbal and written)
Knowledge/Experience
3-year IT (Information Technology) & OT (Operational Technology) experience.
Excellent organizational analytical project management and technical skills.
Server administration
Virtual infrastructure administration
IT/OT Architecture knowledge
Database administration knowledge
Context and Scope:
Is part of the site reliability team with dotted line report to Factory OT/IT regional organization.
Follows the guidelines and procedure provided by regional OT/IT organization
Establishes and follows KPIs and SLA for every service provided.
Prepares OT/IT infrastructure masterplan assures availability of critical spare parts and manage obsolescence.
Actively manages all accounts within the factory environment adhering to guidances from global security teams.
What will be your key responsibilities
Ensure cyber security of home site- Local Network Administrator
Deploy remediation solutions to mitigate current Risk & maintain Cybersecurity standard
Ensure all network procedures are completed (Back Up / Patching / Antivirus Update ).
Complete inventory control lifecycle management and purchasing of IT infrastructure components for all managed IT/OT assets.
Prepare and follow procedure for emergency & business continuity plan crisis tool kit.
Provide documentation and training to ensure consistent processes and knowledge transfer.
Consistent user account management (Alero/Domain).
Delivery of IT/OT Solutions related Services
Site functional expert of all local applications he/she is supporting.
Work closely with associates of the site to understand and to characterize issues that might occur regarding the Factory OT/IT systems & applications in use.
Collaboration with Mars IT and other Mars teams (Engineering / Operations / Quality ...).
Responsible for issue resolution and continuous improvement for Factory IT infrastructure and solutions with the relevant internal/external partners.
Raise tickets utilizing the global system to have KPI and dashboarding of his/her actions providing teams an overall status of all global support activities at the site level.
Delivery of IT/OT Solution related Projects
Owner of the Factory OT/IT Infrastructureand Factory OT/IT masterplan at their site location.
Responsible for implementation and coordination of Factory OT/IT projects in their home site.
What can you expect from Mars
Work with over 130000 diverse and talented Associates all guided by the Five Principles.
Join a purpose driven company where were striving to build the world we want tomorrow today.
Best-in-class learning and development support from day one including access to our in-house Mars University.
An industry competitive salary and benefits package including company bonus.
The base pay range for this position at commencement of employment is between the range listed below however base pay offered may vary depending on multiple individualized factors including but not limited to job-related knowledge skills and total compensation package for this position will include variable pay medical and dental benefits participation in 401k plan and paid time off of participation in these benefit plans will be provided if an applicant receives an offer of employment.
The pay range listed is applicable to IL:USD 39.61 - USD 54.46Required Experience:
IC
Factory IT Technician • Mattoon, Illinois, USA
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