This position requires a reliable person to be responsible for the overall product delivery process. The ideal candidate will have a sharp business mind, a proven ability to strategize and implement high-level program initiatives. Goal is to manage the entire order cycle as to enhance business development, ensure sustainability and customer satisfaction. Able to conduct quarterly business reviews with the customer.
The PgM will build a working knowledge of our systems integration process, product and service offerings and general business. This knowledge is used to match the customer's outsourcing requirements to our operational flow in order to ensure that a consistent, on-time and high-quality product is produced. Strong communication and cross functional team leadership skills are necessary as well.
The PgM will be responsible for establishing a total manufacturing plan to meet the customer's needs while simultaneously optimizing revenue and gross profit. It is expected that the PgM will implement on-going improvements to enhance the efficiency of the program. Additional Key functions include; material cost savings, improved inventory turns, quality control, on-time delivery, overall customer satisfaction and upselling.
Program Manager • Methuen, MA, United States
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