Bilingual Health Specialist (RN, Temporary, Remote)

Maximus is currently hiring for a Bilingual Health Specialist to support our CDC INFO (Centers for Disease Control) Call Center. The Health Specialist's role is to provide advanced and accurate clinical inquiry responses to health related, disease control and prevention issues, including questions related to bioterrorism, first responders and national emergency situations from medical and other health care professionals, educators, and government agencies.

• This is a temporary position, projected to last through August 31st, 2026.

• This position requires an active, valid RN license.

• This position requires a two-week training schedule of 8:00am - 4:30pm EST Monday - Friday with zero absences.

• After training concludes, the work schedule assigned is 11:30am - 8:00pm EST Monday - Friday.

• Extended hours (weekend and/or holiday) may be required on occasion, depending on business needs.

• This position requires the use of your own computer equipment (See detailed requirements below).

Essential Duties and Responsibilities

• Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators or medical/health professionals.

• Provides medical subject matter expertise.

• Performs advanced database searches.

• Composes documents, reports, and correspondence.

• Documents all incoming inquiries.

• Participates in special projects as required.

'- Provide advanced clinical inquiry responses (verbal and written) to health related inquiries from consumers, educators and medical/health professionals including State and local health departments and other government offices.

• Provide subject matter expertise on CDC topics covered by CDC-INFO which includes HIV/AIDS, Immunizations, Environmental Health, NIOSH; Tuberculosis and Statistics, to name a few.

• Respond to inquiries resulting from current events, such as food outbreaks, natural disasters and other events.

• Perform advanced database searches.

• Perform assigned work in accordance with quality assurance measures.

• Respond to medical personnel and clinicians in both verbal and written formats.

Minimum Requirements

'- High School diploma or equivalent with 2-4 years of experience.

• May have additional training or education in area of specialization.

• Must be fluent in English and specified secondary language.

'- Bachelor's Degree in Nursing and current RN license is required.

• Experience in medical, scientific and public health discipline.

• Clinical knowledge of and experienced in CDC related topics.

• Proficient internet search skills.

• Working knowledge of Microsoft Office and ability to learn and utilize software applications.

• Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills.

• Ability to work independently and communicate effectively.

• Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks.

• Ability to speak and read English and Spanish clearly, professionally, and fluently.

• Ability to commit to a two-week training schedule of 8:00am - 4:30pm EST Monday - Friday with zero absences.

• Ability to commit to a work schedule of 11:30am - 8:00pm EST Monday - Friday after training concludes.

• Ability to work weekends and holidays as business needs require.

Please Note: This position requires you to use your own personal computer or laptop. Tablets, iPads, and Chromebooks are not permitted.

Home Office Requirements

• Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)

• Minimum 5mpbs upload speed

• Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router

• Personal computer or laptop (Chromebooks, tablets, and notebooks are not allowed) with one of the following operating systems: Windows: 10 or 11 or Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3)

• Private and secure work area and adequate power source

• Must currently and permanently reside in the Continental US

• Must have a smartphone which will be required to log into Maximus systems

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$34.85

Maximum Salary

$68.55