Position Type Full Time
The primary goal of this position is delivering training to retail banking employees which equip them with the knowledge, skills, and tools needed to perform their roles effectively and in compliance with regulatory standards. Southern Bank team members exhibit Southern Bank's values, which can be remembered with the acronym FIRSTS. We act as a family we care about people, both personally and professionally. We move with innovation we push for better ways to solve problems. We are rooted we're from here and deeply invested in making our hometowns the best they can be. We prioritize service we put others above ourselves. We build trust we strive to be reliable and trustworthy. We are a source of strength we have a capacity and resilience that has come through years of experience and growth.
Onboarding new Personal Bankers with foundational knowledge about bank products, systems, and procedures; assists, trains, and mentors all branch retail staff by being their primary point of contact for the region as a whole; collaborate with team members to review and update training and reference materials; participates in a welcoming lobby experience, working with or directing customers to an appropriate team member based upon their identified needs and encourages utilization of products when necessary; promotes teamwork in the branches to ensure a positive overall customer experience; defines and offers solutions to resolve problems. Resolves more complex customer issues. Uses knowledge of the bank to identify helpful resources; identifies financial needs of customers and presents all appropriate product and service options by working cooperatively with appropriate internal team members; acts as business product and services expert in the branch; maintains thorough knowledge of bank regulatory requirements; takes ownership of the customer experience; maintains proficiency in bank products and services; prepares and compiles more complex new customer data to open new accounts; maintains trustworthiness, character, professionalism, confidentiality and honesty in dealing with internal or external customers; adheres to Southern Bank Telephone Standards; maintains reliable attendance with the ability to work a schedule that may include working nights, weekends, and holidays; must be able to assist at various branches across Southern Bank's footprint when needed and travel for training on a quarterly basis; must be able to assist in bank mergers which may require overnight stays for a week at a time; performs all other duties which may be assigned.
Demonstrated positive and helpful attitude toward both internal and external customers; ability to multi-task and work under high-stress situations; capability to work in different environments and adjust to different surroundings often; good interpersonal communication skills, including the ability to use effective communication skills, understand procedures, and speak clearly to customers, employees and supervisors; good computer skills; excellent customer service skills. Education, training and experience requirements include one year of banking experience preferably in Front Line Retail or Operations; prior training experience preferred; high school diploma or equivalent. Core competencies include exhibiting Southern Bank's values, building customer loyalty, applied learning, and quality orientation.
Retail Training Specialist • Lone Jack, MO, United States
We are searching for a dynamic individual with extensive experience in trench solutions and equipment safety training to be part of our team working with clients and their employees.You are an inst... Mostrar más
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Mostrar más
Maintains excellence in guest service and quality control of operations consistently to ensure the company mission is attained.Runs shifts effectively to ensure quality products, guest service, and... Mostrar más
Fitness InstructorUnder the direction of the Recreation Supervisor Fitness, provides group fitness instruction, monitors, educates patrons on fitness and safety and maintains an enjoyable atmospher... Mostrar más
Recent CDL-A Grads – Start Your Trucking Career with Paid Training! * *Just got your CDL-A, We’ve got the perfect opportunity to launch your career!* We’re looking for motivated, safety-mind... Mostrar más
We are currently looking for the right.Retail Assistant Store Manager .We offer an easily achievable commission structure that pays you for every transaction you process! .Our retail sales associat... Mostrar más
Flynn Hut joined the Pizza Hut system in 2021.In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units.Today we are the largest Pizza Hut franchisee... Mostrar más
Store Manager In Training (SMIT).We're building a world of health around every individual shaping a more connected, convenient and compassionate health experience.At CVS Health, you'll be surround... Mostrar más
Position at Savers / Value Village.As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods,... Mostrar más
Hours:Saturday 9:30 AM to 9:30 PMAbout the RoleAs Loss Prevention Associate, you will assist in Loss Prevention activities within the Distribution Center (DC).You will perform physical security, re... Mostrar más
Retail Experience Manager - Independence, MO.As the Retail Experience Manager, you'll assume the day-to-day leadership duties of your home store or group of stores to ensure employees are deployed ... Mostrar más
Note : This is an educational program, not a job.Successful completion of the program does not guarantee employment but will equip you with valuable skills for the healthcare job market.Looking to ... Mostrar más
N DEAN AVE, Raymore, MO ID#P1-679712-8.Flynn Hut joined the Pizza Hut system in 2021.In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units.Today ... Mostrar más
Must have management experience to be considered.As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and ho... Mostrar más
By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Taked... Mostrar más
Culver's is looking for new Managers!.As a manager at Culver's you will be responsible for ensuring the happiness of both our guests and our team members and keeping things running smoothly.We are ... Mostrar más
Job Title: Retail Associate Manager.As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods... Mostrar más
Psychology Opportunity in Garden City, MO.Seeking candidates who are able to make a long term commitment (minimum 6 months) | Competitive Pay | Flexible Hours.Are you a seasoned Registered Behavior... Mostrar más
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Mostrar más
We take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories.You are the center to what we do.We would love to have you here!.At Towe... Mostrar más
