Talent.com
VirtualVocations
Practice Lead Contact CenterVirtualVocations • Burlington, Vermont, United States
No se aceptan más aplicaciones
Practice Lead Contact Center

Practice Lead Contact Center

VirtualVocations • Burlington, Vermont, United States
Hace 4 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo
To architect and deliver next-generation customer-centric solutions, the full-time remote Practice Lead Contact Center will manage process redesign, agentic automation deployment, and solution strengthening within Customer Care Operations while collaborating with clients and stakeholders. Key responsibilities Redesign end-to-end Customer Care Operations processes for agent readiness and orchestration across various channels Develop and institutionalize an agentic automation deployment framework, translating business outcomes into actionable design choices Lead the design and deployment of customer-focused solutions, ensuring alignment with client needs and transformation roadmaps Required qualifications 5+ years of experience in Customer Care Operations and Contact Center functions within the insurance industry 15+ years of experience as a process architect focused on automation and agentic orchestration Strong commercial acumen with the ability to build business cases and ROI narratives for transformation programs Proven experience in solution architecture, RFP responses, and proposal development Familiarity with agentic frameworks, automation, AI/ML, and digital platforms
Crear una alerta de empleo para esta búsqueda

Practice Lead Contact Center • Burlington, Vermont, United States

Ofertas similares

Travel CT Tech - $2925 / Week

Ventura MedStaffPlattsburgh, NY, US
A tiempo completo

Ventura MedStaff is seeking an experienced CT Tech for an exciting Travel Allied job in Plattsburgh, NY.Shift: 3x12 hr nights Start Date: 08/10/2026 Duration: 16 weeks Pay: $2925 / Week.Founded in ... Mostrar más

 • Oferta promocionada

Practice Supervisor - FCC

Champlain Valley Physicians HospitalPlattsburgh, NY, United States
A tiempo completo

The Practice Supervisor works under the supervision of the Director of Practice Operations to oversee the day-to-day operations of the medical practice while assuring excellent customer service to ... Mostrar más

 • Oferta promocionada

Clinical Trial Participants Needed - Earn Up to $4,000 Part-Time

Apex Focus Group LLCPlattsburgh, NY, United States
A tiempo parcial

Looking to earn extra income while contributing to medical advancements? Explore local clinical trials and get paid up to $4,000 for your participation.No-cost study-related care and medication pro... Mostrar más

 • Oferta promocionada

Job Customer Relations Specialist

Suburban PropanePlattsburgh, NY, United States
A tiempo completo

Customer Relations SpecialistWe are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new custome... Mostrar más

 • Oferta promocionada

Practice Manager

Community Health CentersBurlington, VT, United States
A tiempo completo

Join our team and make a difference! The Community Health Centers is known throughout Vermont for providing compassionate, affordable, quality health care to all who need it regardless of financial... Mostrar más

 • Oferta promocionada

Shift Lead

Whistle Express Car WashBurlington, VT, United States
A tiempo completo

Drive Performance Across A Growing Territory.If you're ready to take the wheel and drive performance across a growing territory, we want to hear from you. Mostrar más

 • Oferta promocionada

Field Management

EssilorLuxottica SASouth Burlington, VT, United States
A tiempo completo

Brand: LensCrafters Location: South Burlington, VT, US, 5403 Store #: 000487 LensCrafters Position: Full-Time Total Rewards: Benefits/Incentive Information LensCrafters is a place for visionaries.W... Mostrar más

 • Oferta promocionada

Border Patrol Agent (BPA) Entry Level - New Hire Sign-On and Retention Incentives

U.S. Customs and Border ProtectionMiddlebury, VT, US
A tiempo completo

February 2026 Update GL-5/7 grade levels.Border Patrol Agent (BPA) – in the Federal Security and Public Safety Sector (Entry Level).If you’re looking for “just a job,” then stop reading right now.B... Mostrar más

 • Oferta promocionada

Travel CT Tech - $3261.11 / Week

Host HealthcareMiddlebury, VT, US
A tiempo completo

Host Healthcare is seeking an experienced CT Tech for an exciting Travel Allied job in Middlebury, VT.Shift: Inquire Start Date: 08/31/2026 Duration: 13 weeks Pay: $3261.At Host Healthcare, we are ... Mostrar más

 • Oferta promocionada

A Calling Like No Other

U.S. Marine CorpsAddison, VT, US
A tiempo completo

Those who put others before themselves.Who can rise up in the face of danger.This country we call home has been our haven of safety for 250 years.And it's up to us to keep it that way.There's a goo... Mostrar más

 • Oferta promocionada

Remote Referral Partnerships Lead

Micro1Plattsburgh, New York, US
30,00 US$ por hora
Teletrabajo
A tiempo completo

AI data lab for training frontier models and evaluating AI agents.Experts contribute their diverse subject matter knowledge across domains such as finance, healthcare, STEM engineering, and more.AI... Mostrar más

 • Oferta promocionada

Call Center Specialist

Amazon Workforce StaffingPlattsburgh, NY, United States
A tiempo completo

Amazon is seeking a skilled Call Center Specialist to join their dynamic team and contribute to delivering world-class customer service.As part of Amazon's mission to continually raise the bar for ... Mostrar más

 • Oferta promocionada

Travel CT Tech - $3382 / Week

MedPro Healthcare StaffingMiddlebury, VT, US
338,00 US$ semanal
A tiempo completo

MedPro Healthcare Staffing is seeking an experienced CT Tech for an exciting Travel Allied job in Middlebury, VT.Shift: 5x8 hr flex Start Date: 08/31/2026 Duration: 13 weeks Pay: $3382 / Week.Joint... Mostrar más

 • Oferta promocionada

Senior Team Lead - Developmental Services (Residential)

Howard CenterBurlington, VT, United States
A tiempo completo +1

Senior Team Lead - Developmental Services (Residential).Senior Team Lead - Developmental Services (Residential): Offer leadership, supervision, expertise and risk assessment in the areas of trainin... Mostrar más

 • Oferta promocionada

Travel CT Tech - $3076 / Week

Fusion Medical StaffingMiddlebury, VT, US
A tiempo completo

Fusion Medical Staffing is seeking an experienced CT Tech for an exciting Travel Allied job in Middlebury, VT.Shift: Inquire Start Date: 08/03/2026 Duration: 13 weeks Pay: $3076 / Week.Facility in ... Mostrar más

 • Oferta promocionada

Call Center Agent (PT or FT)

American Red CrossPlattsburgh, NY, United States
A tiempo completo

Join the American Red Cross and Be a For for Good! If you are committed to changing the world one community at a time, while enjoying great pay and a flexible work schedule, ARC is for you! Current... Mostrar más

 • Oferta promocionada

Manager, AI Platform & Ecosystem

OnLogicSouth Burlington, VT, United States
A tiempo completo

Leadership Role In Operational Excellence.In this newly created leadership role within our Operational Excellence team, you will ignite innovation at OnLogic by designing and deploying high-impact ... Mostrar más

 • Oferta promocionada

Behavior Specialist 1:1

ChanceLight Behavioral Health, Therapy, & EducationMiddlebury, VT, US
A tiempo completo

Starting Rate:  $23 - $28 /hour based on experience.Environment:  Special Education Program, Elementary/Middle School.ChanceLight Behavioral Health, Therapy, & Education.If you thrive in a dynamic,... Mostrar más

 • Oferta promocionada

Team Lead

HealthCare Recruiters InternationalWinooski, VT, United States
A tiempo completo

A team lead is central to operations and supports our mission in the following manner:.Guidance and Direction: A team lead provides clear direction, sets priorities, and aligns the team's efforts t... Mostrar más

 • Oferta promocionada

Production Team Lead (WCC)

MRP SolutionsPlattsburgh, NY, United States
A tiempo completo

DEPARTMENT: MoldingREPORTS TO: Department Supervisor/ManagerPOSITION DESCRIPTION:The Work Cell Coach will oversee the day-to-day operation of their assigned Work Cell.The Work Cell Coach has overal... Mostrar más