Cummins in Downey, CA is seeking a Service Administrator to serve as the primary customer contact, promoting quality service and growing business at the branch. This role will handle customer needs, open work orders, provide quotes, and coordinate repair plans with the workshop team. The Service Administrator will maintain positive relationships with key customers, schedule job assignments with Supervisors, resolve warranty concerns, explain charges, and monitor labor productivity and customer #J-18808-Ljbffr
Customer Experience & Service Coordinator • Downey, CA, United States
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