Technical QA Analyst II

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Location : Remote (For Non-Local) or Hybrid (Local to NYC area)

Position Summary

The Technical QA Analyst II is a critical contributor to delivering high-quality products within the Capital Rx JUDI platform, aligning with business goals and exceeding user expectations. Working closely with Product Managers, engineers, and stakeholders, this role ensures the seamless execution of the product roadmap by proactively identifying and resolving technical issues, validating functionality, and enhancing user experiences. This role combines a detail-oriented approach to quality assurance with a collaborative mindset to drive operational efficiency, support clinical programs, and deliver innovative solutions that benefit all Capital Rx members and clients. A strong technical aptitude and ability to deeply analyze system behavior are essential.

Position Responsibilities

• Technical Issue Identification & Root Cause Analysis : Identify, investigate, and triage technical issues within the JUDI tech stack (specifically focusing on Python / Django, PostgreSQL, AWS services). Conduct thorough root cause analysis, utilizing logs, database queries, and system monitoring data to pinpoint the source of problems.
• Log Analysis & Monitoring : Monitor and analyze system logs (e.g., using CloudWatch, Datadog, or New Relic) to validate application functionality, identify performance bottlenecks, and proactively detect anomalies. Develop and maintain dashboards to visualize key system metrics.
• Database Querying & Analysis : Utilize SQL to query and analyze data within the JUDI database (PostgreSQL preferred). Develop and execute complex queries to investigate data discrepancies, identify trends, and support troubleshooting efforts. Familiarity with SQLAlchemy is a plus.
• AWS Service Support : Collaborate with the engineering team on the support and monitoring of AWS services utilized within the JUDI platform (e.g., EC2, S3, Lambda, RDS). Assist with troubleshooting issues related to these services.
• Collaboration & Requirements Translation : Collaborate with Product Managers and engineers to understand business requirements and translate them into actionable test requirements and test plans. Participate in sprint planning and daily stand-ups.
• QA Execution : Conduct thorough QA tasks, including ticket review, refinement, testing (manual and potentially exploratory), and bug identification.
• Scrum Team Support : Partner with the scrum team to manage backlogs, refine tickets, and support roadmap development.
• UAT Support : Assist with UAT testing, stakeholder communication, and documentation to align team efforts with business goals.
• Compliance & Reporting : Ensure adherence to company policies, including timely reporting of noncompliance.
• Code of Conduct : Responsible for adherence to the Capital Rx Code of Conduct including reporting of noncompliance.

Minimum Qualifications

Preferred Qualifications

Salary Range : $90,000—$100,000 USD

About Capital Rx

Capital Rx is a health technology company providing claim administration and technology solutions for carriers, health plans, TPAs, employer groups, and government entities. As a public benefit corporation, Capital Rx is executing its mission to materially reduce healthcare costs as a full-service PBM and through the deployment of Judi, the company's cloud-native enterprise health platform. Judi connects every aspect of the healthcare ecosystem in one efficient, scalable platform, servicing millions of members for Medicare, Medicaid, and commercial plans. Together with its clients, Capital Rx is reimagining the administration of benefits and rebuilding trust in healthcare.

Capital Rx values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Seniority level : Mid-Senior level

Employment type : Full-time

Job function : Quality Assurance

Industry : Hospitals and Health Care

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