Responsible for managing shifts, training, cash handling, customer satisfaction, and ensure that all Food Safety and company policies are in compliance with store plan to meet Q.S.C. standards.
Education and/or Experience
High School diploma or General Education Degree (GED); or one to three months' related experience and/or training; or equivalent combination of education and experience. Must be P.O.C. trained on all positions.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Certificates, Licenses, Registrations
Crew Leader Certification
Shift Supervisor Certification
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the functions of this job, the employee may be required to stand; walk; sit; use hand to figure, feel or handle. The employee may also be required to reach with hands and arms, climb, stoop, kneel, crouch or crawl. At times the employee may be required to lift or lift up to 50 pounds. The employee may be required to drive an automobile to run company errands such as making bank deposits and picking up change, going to company training and company meetings, and occasionally borrowing or purchasing product or other items for the restaurant.
If driving for company business, the employee is required to maintain a valid state issued driver's license and vehicle insurance coverage within the applicable state guidelines.
Employee may be exposed to high heat from grill and fryer equipment and may be exposed to cooking oils and other materials typically used in preparing fast food products.
There are no special vision requirements for this position.
Age Requirements
Must be 18 years old or older
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
Shift Manager • Santa Fe Springs, CA, United States
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