Application Administrator I, Epic Care Everywhere

About this position

The Application Administrator I is an application design and configuration resource for vendor-purchased and NMHC developed applications. Acts as liaison with designated department super users, application vendors, education and support staff regarding application upgrades, service requests, and optimization. The Application Administrator I focuses on one primary area of expertise. Application focus areas include: customer access, revenue cycle, clinical, ancillary department and/or administrative or corporate applications. This position functions as an application team member, often times taking work direction from the IT Application Administrator Lead or IT Project Manager. The Application Administrator I works closely with the IT Resource Educators and Customer Support staff to maintain and support the application system environment.

Requirements

Education

• Required certification/associate degree or 3 years of related application use with business or health care work experience.
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• Prefer bachelor's degree in information technology, health care of related field.

Experience

-Care Everywhere or EpicCare Link experience preferred

• Required 1-3 years of professional IT working experience with EPIC.
• Demonstrated analytical critical thinking skills for process improvement or problem resolution.
• Knowledge of customer service methodology and accountability.
• Demonstrated interest in learning new technologies and applications.
• Demonstrated self-motivation and willingness for taking on additional responsibilities.

Licensure/Certification

Maintained professional/clinical competence, certification and/or licensure as applicable.

The North Memorial Health System is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your past experience doesn’t perfectly align with every qualification listed, we encourage you to apply anyway. You may still be the right candidate for this or other roles.

Work Group: Non Contract

Hours per two week pay period: 80

Shift: Days 8 hours

Weekend Requirement: None

Call Requirement: Off Premise Call

Remote or On-site: Hybrid Remote- Must live in MN or WI

FLSA Status: Exempt

Benefit Eligibility: Health insurance benefits are available for this position. North Memorial Health offers multiple health plans based on work group eligibility.

Salary Range: N18 ($ - $, based on experience

Shift Differential: Compensation may include shift differential pay depending on the position and shift worked.

STI Bonus Eligible: False

Employment Sponsorship: Applicants must be currently authorized to work in the United States on a full-time basis. Work visa sponsorship is not available for this position