Medical Assistant

Medical Assistant

Kaweah Health is a publicly owned, community healthcare organization that provides comprehensive health services to the greater Visalia area in central California. With more than 5,000 employees, Kaweah Health provides state-of-the-art medicine and high-quality preventive services in our acute care hospital, specialized health centers and clinics. Our eight-campus healthcare district has 613 beds and offers comprehensive health services across a broad continuum of care. It takes a special person to work for Kaweah Health. We serve a region where the needs are great, which makes the rewards even greater. Every day, we care for people facing unique challenges and in need of healing. Throughout it all, our focus is to make a difference, and we do in the health of our patients, our loved ones, and our community.

Under the direction of an LVN/RN and/or licensed medical professional, the Medical Assistant performs a variety of patient care activities to assist medical providers and support the delivery of patient care in the medical office.

Qualifications

License /Certification Required: Heartsaver AED Education Required: Completion of a Medical Assistant training program or proof of training under a licensed physician. Knowledge/Skills/Abilities For Rural Health Clinics and GME-Family Medicine Center: prefer bilingual in Spanish, need to be determined by hiring leader at time of job opening based on clinic needs. Testing For Rural Health Clinics and GME-Family Medicine Center: when testing required, includes successful completion of the Language Resource Assistant (LRA) test at a Clinical level. LRA is a language assessment test that demonstrates written and oral interpretation/translation technique skills. Test will be administered if selected. Department Specific Requirements For SRCC: Prefer 1-2 years of experience.

Job Responsibilities

Essential Prepares exam rooms for patient visit. Stocks and orders supplies as needed. Arranges for sterilization of instruments and makes sure equipment is clean and in good repair and in proper place before each patient visit. Escorts patients to exam rooms. May take and record vital signs. Makes sure all paperwork is completed. Assists with patient flow. Assists care givers with procedures and treatments as directed and allowed by scope of care practices. May be assigned to perform, label, and record venipuncture and capillary puncture according to written procedures. Labels and maintains proper storage for specimens and tests. Delivers tests and obtains results. Enters appropriate information into medical record, adhering to medical record guidelines. Ensures that lab reports, X-rays and other information are in patient's records. May be required to obtain pre-certification for procedures. Assures correct coding for filling and forms are in proper place in record. May monitor and record quality checks for lab tests and equipment. Uses department computer systems to enter and obtain information/documentation. Maintains quality control and participates in performance improvement projects. Attends required meetings, and in-services. Provides instructions to patient as required. Distributes out-patient education materials as directed. Schedules patients for testing procedures. Conducts all aspects of patient problem follow-up in coordination with the medical provider. Answers telephone, refers calls, makes appointments, and provides appropriate information and referrals, as needed. May be assigned to transport patients.

Additional duties may include performing standard clerical duties, including sorting of mail, answering telephones, returning calls, maintaining files, copying and mailing correspondence. Able to operate all office equipment. May also be responsible for taking meeting minutes and scheduling appointments for the department. May order supplies and handle related paperwork. Schedules appointments following department procedures. Answers telephone, screens and refers calls, takes messages. Responds to routine requests for information. Greets patients and visitors in a prompt, courteous and helpful manner. Checks-in patients, verifies and updates necessary information in the medical record or computer system. Ensures proper client intake at front desk. May be required to research information needed to complete billing process. May be assigned to key charge information into computer systems for billing purposes. May determine client payment status, i.e., Medi-Cal, Insurance, Cash, etc. When necessary makes referral to benefit counselor. May collect copays, deductibles, etc. Provides receipts as required. May be assigned to complete charge postings. May obtain, maintain and file medical record, coordinate lab work, physicians reports, x-rays, etc. Distributes medical reports as assigned. May enter appropriate information into medical record, adhering to medical record guidelines. May ensures that all documents have been reviewed and filed in medical record according to procedure. Complies with confidentiality policies.

Pay Range $20.00 -$30.00