Program Coordinator, Drug User Health Program

Job Description

Job Description

Description :

Under the supervision of the Program Manager, the Program Coordinator facilitates the day to day operations of harm reduction services at Access : Drug User Health (Access). On-site services include : syringe exchange, drop-in services, Community Advisory Board (CAB) meetings, naloxone distribution, health education and advisories, education on area resources, harm reduction supply distribution, risk reduction counseling, referrals to support services such as the clinic, MAT treatment, TFI survey opportunities, and other essential support services. The Program Coordinator will partner with the Program Manager to ensure progress towards program deliverables, site safety, client satisfaction, the use of data to inform decisions, and service coordination.

Primary Responsibilities :

Facilitate daily operations of program services (20%)

• Assist in coordinating the daily operations of the Access exchange site at Green Street including : syringe exchange services, materials data and demographic collection, maintaining the drop-in, and health navigation to other support services.
• Alongside Program Manager, facilitate planning for staffing coverage, outreach planning, opening / closing duties, availability of risk reduction supplies & information, client service coordination, and general cleanliness of the space.
• Lead on updating hard copy and electronic client education and service marketing materials as needed
• Monitor exchange space, supply rooms, and client bathroom for safety. Assist in developing protocols for these spaces.
• Work with the Program Manager to assist with inventory management including conducting weekly supply inventory, supply rotation and organization, and proper supply storage in accordance with Joint Commission standards.
• Assist Program Manager with onboarding activities for new staff and coordinate and communicate with volunteers
• Provide oversight for data entry procedures to help ensure data is entered in an accurate, complete, and timely manner.
• Assist Program Manager with data collection, reporting, analysis, and data driven program development / improvement.

Facilitate program development activities (20%)

Provide direct services and care to clients (60%)

Meet agency participatory expectations

Perform related duties and projects as assigned

Requirements :

Preferred Qualifications

Physical Requirements :

Ability to meet the following physical requirements with or without reasonable accommodations :

We offer competitive salaries, and for those who qualify, an excellent benefits package; including comprehensive medical and dental insurance plans, and a retirement plan with employer match. We also provide 12 paid holidays, paid vacation, and more.

LGBTQIA+ identified persons, Black, Indigenous, and other people of color (BIPOC), and individuals from other historically underrepresented communities are strongly encouraged to apply.

This is a union position in a Fenway Health bargaining unit represented by 1199 SEIU United Healthcare Workers East.