Patient Contact Specialist

A company is looking for a Patient Contact Specialist to support patient access and care through scheduling and managing patient appointments.

Key Responsibilities

Schedule, cancel, and confirm appointments according to patient preferences and physician guidelines

Respond to non-scheduling inquiries and route calls as needed

Collect and maintain accurate patient registration and insurance information

Required Qualifications

High School Diploma or Equivalent (GED) is required

Minimum of 1 year of related work experience is required

Proficiency in computer operations and ability to learn new software applications

Familiarity with medical terminology is preferred

Ability to work in a dedicated, distraction-free workspace with high-speed internet