Indiana Licensed Call Center Representative

A company is looking for a Call Center Representative to support customers through inbound calls and service their unique needs.

Key Responsibilities

Take inbound calls to assist customers with their insurance needs and offer additional products

Demonstrate empathy while setting up new claim reports for customers involved in accidents

Navigate through multiple computer systems to provide effective customer service

Required Qualifications

A minimum of two years relevant work experience or two years post-secondary education

For sales roles, a Property & Casualty license is required or must be obtained during training

Ability to multitask in a fast-paced environment

Experience in customer service

Willingness to work a full-time schedule including evenings and weekends