Network Relations II
Frontline of Network Development, responsible for providing excellent customer service while impacting and overseeing provider data integrity. This individual must combine strong interpersonal skills with an aptitude in the medical provider market. This is a remote role.
Essential Functions & Responsibilities :
- Assist Developer with implementing medical providers through use of correspondence and telephonic contact
- Verify all provider signatures, contracts and documentation before submitting for internal processing
- Review credentials of prospective providers to be considered for acceptance into network per national credentialing requirements and protocols
- Provide orientation on managed care procedures and establish liaison(s) with all participating providers
- Assist and communicate a provider orientation program in cooperation with Developer
- Distribute and maintain provider manual and orientation materials per state guidelines
- Receive and resolve all disputes involving provider contract and payment issues in accordance with contract Dispute Resolution Procedures
- Provide assistance and be responsive to staff requests for assistance, information regarding the network, both locally and nationally
- Oversee distribution of executed contracts and maintenance of database
- Assist with network marketing, employer and payor relations and product development
- Conduct and manage provider data audits that ensure data integrity for network and oversee all provider updates and changes with NDB
- Coordinate and process provider roster updates at least annually or as otherwise required
- Perform facility site surveys as needed per credentialing requirements or state guidelines
- Identify anemic specialties within network and generate a recruitment list for Developer
- Requires regular and consistent attendance
- Maintain a professional appearance
- Additional duties as assigned
Knowledge & Skills :
Strong interpersonal skills and adaptive communication style, complex problem solving skills, drive for results, innovativeAbility to continually adapt daily routines that allow each function to be manageableAbility to properly prioritize and manage assignments, scheduled or unscheduledAbility to embrace new tools and procedures per corporate guidelines and objectivesStrong organizational skillsExcellent written and verbal communication skillsSuperb attention to detail and ability to deliver results in a fast paced and dynamic environmentEducation & Experience :
Associate's degree or two or more years equivalent work experienceProficient in Microsoft applicationsCustomer service education / training within the insurance industry, managed care or related fieldPay Range : $18.80 - $30.34 per hour
CorVel, a certified Great Place to Work Company, is a national provider of industry-leading risk management solutions for the workers' compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).
A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w / Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.
CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.