Talent.com
Parts and Service Technical Advisor- Ceder Rapids/ Davenport, IA
Parts and Service Technical Advisor- Ceder Rapids/ Davenport, IAStellantis • Ely, IA, US
Parts and Service Technical Advisor- Ceder Rapids / Davenport, IA

Parts and Service Technical Advisor- Ceder Rapids / Davenport, IA

Stellantis • Ely, IA, US
Hace 17 horas
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Job Description

\n\n\n\n

The Service and Parts Technical Advisor acts as a direct liaison between Stellantis and a concentration of Chrysler, Jeep, Dodge, Ram, Alfa Romeo, and FIAT dealerships within one of our regional business centers. The Technical Advisor's responsibility is to provide technical assistance and fixed operations consultation to our Dealer Service Personnel, Fleet and Commercial Customers. The Technical Advisor will motivate and lead Dealer Service personnel to a higher level of service and parts performance consistent with corporate and industry direction. They will assist with resolutions on current unresolved issues in support of dealer's efforts to maximize their competitiveness in the marketplace while improving customer retention and loyalty.

Key job responsibilities include but are not limited to :

\n \n

  • Provide phone and in-dealership technical assistance

\n

  • Troubleshoot and solve final repair attempt situations
  • \n

  • Represent Stellantis as subject matter expert (litigation / buybacks)
  • \n

  • CAIR updates needed for each involvement
  • \n

  • Manage dealership technical training requirements
  • \n

  • Provide support for C.A.G. / Engineering / proving grounds requests
  • \n

  • Recall and Rapid Response (RRT) follow up and reduction
  • \n

  • Act as quality feedback liaison
  • \n \n

    Provide dealership consultation on the following :

    \n \n

  • Repair Service Agreements and facilities inspections
  • \n

  • Tools / equipment / facility
  • \n

  • Customer experience and improved Fixed First Visit
  • \n

  • Repair shop process improvements and proactive business planning with a focus on the customer
  • \n \n\n\n\n

    Basic Qualifications :

    \n \n

  • Associates Degree in Automotive Technology OR a high school diploma / GED AND automotive trade school certification
  • \n

  • Excellent verbal communication skills
  • \n

  • 3 + years of experience advising dealerships or in automotive technical service (automotive car repair, certified automotive technician)
  • \n

  • Excel in building positive working relationships, customer satisfaction and issue resolution
  • \n

  • Self-motivated with demonstrated ability to achieve goals under minimal supervision
  • \n

  • Willing to relocate
  • \n

  • Required to travel domestically (61-80%), 50% overnight travel
  • \n \n

    Preferred Qualifications :

    \n \n

  • Bachelor's degree in Business, Automotive Technology, or related field
  • \n

  • Dealership experience
  • \n

  • ASE certification
  • \n

  • Body shop experience
  • \n \n

    Salaried Employee Benefits (US, Non-Represented)

    \n \n

  • Health & Wellbeing : Comprehensive coverage encompassing the Physical, Mental, Emotional, and overall Wellbeing of our employees, including short- and long-term disability.
  • \n

  • Compensation, Savings, and Retirement : Annual incentives, 401(k) with match, and student loan refinancing.
  • \n

  • Time Away from Work : Paid time includes company holidays, vacation, and Float / Wellbeing Days.
  • \n

  • Family Benefits : 12 Weeks paid Parental Leave, Domestic Partner Benefits, Family Building Benefit, Marketplace, Life / Disability and other Insurances.
  • \n

  • Professional Growth : Annual training, tuition reimbursement and discounts, Business Resource & Intra-professional Groups .
  • \n

  • Company Car & More : Comprehensive Company Car Program and Vehicle Discounts. Vehicle discounts include family and friends.
  • \n \n

    Salary : $80,000 to $122,800, pay will depend on several factors including experience and location of position.

    Crear una alerta de empleo para esta búsqueda

    Parts Advisor • Ely, IA, US

    Ofertas relacionadas
    Service Advisor

    Service Advisor

    Rexco Equipment, Inc • Cedar Rapids, IA, USA
    A tiempo completo
    Quick Apply
    Are you ready to join a dynamic team at Rexco Equipment, Inc.As our Service Advisor, you'll be at the heart of our customer relationships, solving problems and building loyalty through exceptional ...Mostrar más
    Última actualización: hace 6 días
    Automotive Service Advisor - Al's Full Service Auto Repair

    Automotive Service Advisor - Al's Full Service Auto Repair

    GreatWater Garages • Cedar Rapids, Iowa, United States, 52404
    A tiempo completo
    Quick Apply
    Automotive Service Advisor / Service Writer.In this role, you are expect to create a pleasant and memorable experience at every point of contact for the customer, while working with a great group o...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Account Manager / Outside Sales Representative - Cedar Rapids / Iowa City, IA area

    Account Manager / Outside Sales Representative - Cedar Rapids / Iowa City, IA area

    Spectrum Paint Company Inc • Iowa City, IA, US
    A tiempo completo
    Account Manager / Sales Representative.Spectrum Paint, the largest independent paint company in the US, is currently looking for highly motivated sales professionals. This is a great opportunity to ...Mostrar más
    Última actualización: hace 6 días • Oferta promocionada
    Parts and Service Technical Advisor- Ceder Rapids / Davenport, IA - Urgently Hiring!

    Parts and Service Technical Advisor- Ceder Rapids / Davenport, IA - Urgently Hiring!

    Stellantis • Cedar Rapids / Davenport, IA, United States
    A tiempo completo
    The Service and Parts Technical Advisor acts as a direct liaison between Stellantis and a concentration of Chrysler, Jeep, Dodge, Ram, Alfa Romeo, and FIAT dealerships within one of our regional bu...Mostrar más
    Última actualización: hace 11 días
    Parts and Service Technical Advisor- Ceder Rapids / Davenport, IA - Now Hiring!

    Parts and Service Technical Advisor- Ceder Rapids / Davenport, IA - Now Hiring!

    Stellantis • Cedar Rapids / Davenport, IA, United States
    A tiempo completo
    The Service and Parts Technical Advisor acts as a direct liaison between Stellantis and a concentration of Chrysler, Jeep, Dodge, Ram, Alfa Romeo, and FIAT dealerships within one of our regional bu...Mostrar más
    Última actualización: hace 11 días
    Customer Service Advocate II

    Customer Service Advocate II

    VirtualVocations • Cedar Rapids, Iowa, United States
    A tiempo completo
    A company is looking for a Customer Service Advocate II to provide support and resolve inquiries for members and providers. Key Responsibilities Assess and research member and provider inquiries t...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Texas Licensed Automotive Service Advisor

    Texas Licensed Automotive Service Advisor

    VirtualVocations • Cedar Rapids, Iowa, United States
    A tiempo completo
    A company is looking for an Automotive Service Advisor - Remote.Key Responsibilities Provide automotive maintenance and repair advice on orders from external partners via phone and email Review ...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Indiana ASE Certified Service Advisor

    Indiana ASE Certified Service Advisor

    VirtualVocations • Cedar Rapids, Iowa, United States
    A tiempo completo
    A company is looking for an Automotive Service Advisor - Remote.Key Responsibilities Provide automotive maintenance and repair advice on repair orders from external partners via phone and email ...Mostrar más
    Última actualización: hace 2 días • Oferta promocionada
    Field Service Technician - Cedar Rapids, IA

    Field Service Technician - Cedar Rapids, IA

    Vertiv • Cedar Rapids, IA, United States
    A tiempo completo
    At Vertiv, we design, manufacture, and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environm...Mostrar más
    Última actualización: hace 18 horas • Oferta promocionada • Nueva oferta
    Service Advisor

    Service Advisor

    Cedar Rapids Toyota • Cedar Rapids, IA, US
    A tiempo completo
    Cedar Rapids Toyota has been locally owned since 1969.Thanks to our long-term relationships with customers, we.Eastern Iowa's top volume New and Certified Toyota dealers, and are deeply embedded in...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    CDL-A Truck Drivers - Home Daily - Avg. $78-$85k / Year + $2.5k Sign-On

    CDL-A Truck Drivers - Home Daily - Avg. $78-$85k / Year + $2.5k Sign-On

    Werner Enterprises • Manchester, IA, US
    A tiempo completo
    Werner is Now Hiring Dedicated CDL-A Truck Drivers - Home Daily!.Immediately Hiring CDL-A Drivers - Dedicated Account.Home Daily - Average $78,000 - $85,000 per Year • .Average $78,000 - $85,00...Mostrar más
    Última actualización: hace 17 horas • Oferta promocionada • Nueva oferta
    Field Service Engineer

    Field Service Engineer

    Trumpf, Inc. • Cedar Rapids, IA, United States
    A tiempo completo
    As a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team.Our company cultu...Mostrar más
    Última actualización: hace 6 días • Oferta promocionada
    Customer Service Advocate

    Customer Service Advocate

    VirtualVocations • Cedar Rapids, Iowa, United States
    A tiempo completo
    A company is looking for a Customer Service Advocate II to resolve routine inquiries and provide support to members and providers. Key Responsibilities Assess and research member and provider inqu...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Automotive Service Advisor

    Automotive Service Advisor

    Brakes Plus • Cedar Rapids, IA, US
    A tiempo completo
    Brakes Plus was founded in 1990 with a single store in South Denver.Today Brakes Plus has over 150 stores across Colorado, Wyoming, Arizona, Texas, Nebraska, and Iowa. As one of the fastest growing ...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada
    Experienced Service Plumber

    Experienced Service Plumber

    Rabe Hardware • Blairstown, IA, US
    A tiempo completo
    Rabe Hardware is a trusted, family-owned company providing high-quality heating, cooling, plumbing, electrical, and renewable energy services throughout Eastern Iowa. We take pride in delivering dep...Mostrar más
    Última actualización: hace 5 días • Oferta promocionada
    Parts & Service Area Manager - Iowa City, IA

    Parts & Service Area Manager - Iowa City, IA

    Stellantis • Iowa City, IA, US
    A tiempo completo
    Parts & Service Area Manager.Chrysler, Jeep, Dodge, RAM and Fiat dealerships within the Business Center.This role serves as a liaison between the dealers, the Regional Business Center and FCA C...Mostrar más
    Última actualización: hace 17 horas • Oferta promocionada • Nueva oferta
    Inbound Sales Advisor

    Inbound Sales Advisor

    VirtualVocations • Cedar Rapids, Iowa, United States
    A tiempo completo
    A company is looking for an Inbound Sales Advisor to contribute to its consumer strategy by handling inbound calls and managing customer inquiries. Key Responsibilities Deliver sales results by pr...Mostrar más
    Última actualización: hace 6 horas • Oferta promocionada • Nueva oferta
    Service Manager (CR)

    Service Manager (CR)

    GATR Truck Center • Cedar Rapids, IA, US
    A tiempo completo
    Join the GATR Truck Center Revolution!.Do you have a GATR done attitude, a strong work ethic, and a passion for excellent customer service? If so, we want you on our team!.Service Manager - Cedar R...Mostrar más
    Última actualización: hace más de 30 días • Oferta promocionada