Director, Talent Acquisition

Director, Talent Acquisition

We're looking for a dynamic Director of Talent Acquisition to lead our high-volume recruiting efforts for Customer Care, Field Service, and National Inside Sales (NIS) teams. In this role, you'll craft and implement innovative, data-driven strategies to recruit top talent, build an amazing candidate experience, and support our business as it grows! If you thrive in high-energy environments, love making data work for you, and are passionate about inclusion, we'd love to meet you.

What You'll Do

• Develop and execute a high-volume recruiting strategy that aligns with business objectives for Customer Care, Field Service, and NIS.
• Leads TA Managers and oversees recruiting teams, ensuring effective, high-performing recruitment operations.
• Deeply knowledgeable in high-volume recruitment strategies and talent branding to attract top candidates.
• Collaborate with senior leaders to understand workforce needs, prioritize roles, and build diverse, robust candidate pipelines.
• Continuously improve recruiting processes by implementing automation tools and leveraging ATS and HRIS systems.
• Establish and monitor key performance indicators to ensure continuous improvement and resource management.
• Drive a positive candidate journey from application to onboarding by standardizing interview processes and training hiring managers.
• Enhance the company's employer brand through innovative recruitment strategies.
• Lead and mentor a team of high-volume recruiters, fostering a high-performance, inclusive, and collaborative culture.
• Set performance goals, provide feedback, and create development opportunities to build skills.
• Build and maintain strong relationships with leaders across Customer Care, Field Service, and NIS.
• Partner closely with HR, Operations, and Learning & Development teams to synchronize recruitment with workforce planning.
• Utilize data analytics to guide recruiting strategies and identify process improvements.
• Regularly present hiring metrics and strategic updates to senior leadership.

What You'll Bring

Environment

This role offers a fantastic opportunity to shape our talent strategy and create a lasting impact as we continue to grow. If you're ready to bring fresh ideas and lead our high-volume recruiting to new heights, we'd love for you to apply!

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M / F / Protected Veteran Status / Disability. Level, Title and / or Salary may be adjusted based on the applicant's experience or skills.

EEO is the Law Poster (The poster can be found at http : / / www.eeoc.gov / employers / upload / poster_screen_reader_optimized.pdf)