Shelter Support Professional

Job Description

Job Description

Salary : 18.00

We envision a community where homelessness is rare, brief, and a one-time event. Our mission is to provide support to people experiencing homelessness by providing shelter, food, and services to low-income and vulnerable members of the Mid-Maine community.

Job Title : Shelter Support Professional

About Mid-Maine Homeless Shelter & Services (MMHSS)

Mid-Maine Homeless Shelter & Services is one of Maines most innovative and inclusive emergency homeless shelters. Our 48-bed, low-barrier facility welcomes everyone, including individuals struggling with addiction, mental illness, or a history of incarceration. We believe in harm reduction and supporting each guest on their journey toward stability and permanent housing. Hope starts here.

Vision

Our vision and mission are based on three core values :

• We believe in theinherent strength of the people we serveand trust they are able to determine the course of their lives and achieve housing stability;
• We believe in building relationships of mutual trust and respect by recognizing the right of self-determination of everyone and ensuring that underrepresented voices are given an opportunity to influence decisions and speak their truth;
• We believe that simple, decent, and affordablehousing is a right for all peopleand is necessary for building and sustaining healthy communities

Position Summary

The Shelter Support Professional provides compassionate, non-judgmental support to individuals with complex needs, including those experiencing mental health challenges, substance use, housing instability, or a history of traumawithin a low-barrier care environment. This role ensures safety, promotes stability, and supports both psychosocial and basic health needs of guests.

Position Types Available

Key Responsibilities & Shelter Duties

Required Skills & Qualifications

Benefits

Includes medical insurance, plus free dental, vision, and short-term disability coverage

Working Conditions

Equal Employment Opportunity Statement

Mid-Maine Homeless Shelter & Services (MMHSS) is an Equal Employment Opportunity (EEO) employer.

MMHSS prohibits discrimination or harassment based on race, color, religion, sex (including pregnancy, gender identity or expression, and transgender status), national origin, sexual orientation, disability, age, genetic information, marital status, parental status, political affiliation, or retaliation based on prior protected EEO activity. Harassmentsexual or otherwisewill not be tolerated.