Talent.com
Dispatcher

Dispatcher

Cranney Home ServicesDanvers, MA, US
Hace 19 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Job Description

Job Description

Description :

Build Your Future with Cranney!

At Cranney Home Services, we believe in building more than just careers — we build futures. With a 4.7 / 5 employee rating and over 3,000 customer reviews, we are proud of our reputation for quality, integrity, and team success.

Why Join Us?

  • Full time schedules : Tuesday-Friday 10 : 00am-6 : 00 pm and Saturday's 8 : 00 am- 4 : 00 pm. In-Office (must live in MA)
  • Pay : $25-$28 hr.
  • Comprehensive Benefits Package, including :
  • 75% Employer-Paid Health Insurance (Family : 59%, Employee & Spouse : 59%, Employee & Child : 59%)
  • 50% Employer-Paid Dental Insurance
  • 100% Employer-Paid Vision Insurance
  • Company-Paid Life Insurance
  • Short-term and Long-term Disability Coverage
  • Wellness Reimbursement Program
  • Flexible Spending Account (FSA)
  • Employee Assistance Program (EAP)
  • 401(k) with 4% Company Match – Fidelity
  • Generous PTO and Sick Leave
  • Paid Major Holidays Off
  • Employee Referral Bonuses
  • Residential Services Only – No Commercial Work
  • Supportive, Family-Like Team Culture

What must be completed :

  • Evaluate customer calls and assign the best technician to each service appointment.
  • Meet daily revenue and sold-hour goals by prioritizing the most urgent and profitable calls.
  • Relay accurate information to technicians, ensuring proficient, quality customer experiences.
  • Update customers throughout the day on the technician’s progress.
  • Manage the whereabouts and needs of every technician in the field.
  • Record the results of each service call and create report summaries for senior management.
  • Interact with clients on the phone, via inbound and outbound calls.
  • Be professional and establish customer rapport, encouraging repeat business.
  • Respond to customer requests, resolving issues and promoting the brand.
  • Participate in training to boost sales and ensure quick, accurate dispatch of incoming orders.
  • Miscellaneous duties as assigned.
  • How success will be measured :

  • Matching the appropriate technician to every job, both by technician skillset and geography
  • Time keeping for technicians and apprentices.
  • Requirements :

  • Proven track record in customer service.
  • IT competent; good typist and proficient with phone systems.
  • Highly organized with exceptional follow-through abilities.
  • Strong verbal and written communications.
  • Ability to build trust, diffuse conflict and hold others accountable.
  • Engaging personality that blends well with a fast-paced, goal-driven environment.
  • Competitive individual contributor who also loves to win as a team.
  • Highly motivated, flexible and have a great attitude on life.
  • Knowledge of the construction industry including HVAC, Plumbing and Electrical is a plus
  • At Cranney Home Services you will be appreciated by your team, our customers, and have a direct impact on the success of the entire organization. If you’re interested in considering a new opportunity, please apply here today!

    Cranney Home Services is an equal employment opportunity and affirmative action employer.

    Crear una alerta de empleo para esta búsqueda

    Dispatcher • Danvers, MA, US

    Ofertas relacionadas
    • Oferta promocionada
    HVAC Service Dispatcher

    HVAC Service Dispatcher

    Townsend EnergyDanvers, MA, US
    A tiempo completo
    Founded in 1931, we are the local name you can depend on for energy and HVAC for residential, and light commercial heating and cooling needs. We are deeply committed to providing exceptional custome...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Dispatcher

    Dispatcher

    TradeJobsWorkforce02475 Arlington Heights, MA, US
    A tiempo completo
    Compensation is negotiable and based on experience Flexible hours and work benefits What will you be doing? Takes client calls and communicates to our chauffeurs Assures scheduled trips are comp...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    • Nueva oferta
    Logistics Analyst (Dispatcher)

    Logistics Analyst (Dispatcher)

    Massachusetts StaffingTyngsboro, MA, US
    A tiempo completo
    A Logistics Analyst is responsible for the coordination and oversight of drivers, trucks, and containers to create capacity, maximize productivity and ensure prompt, courteous and efficient service...Mostrar másÚltima actualización: hace 12 horas
    • Oferta promocionada
    Service Dispatcher

    Service Dispatcher

    Cooling Unlimited, Inc.Wakefield, MA, US
    A tiempo completo
    As a family-owned business, we take great pride in earning the trust of our customers across Middlesex County by expertly addressing their HVAC and plumbing needs and consistently delivering except...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    DISPATCHER (PART TIME)

    DISPATCHER (PART TIME)

    Compass GroupBoston, MA, US
    A tiempo completo +1
    We are hiring immediately for part time Dispatcher positions.Location : Boston Medical Center Physical Therapy - 840 Harrison Avenue, Boston, MA 02118. Note : online applications accepted only.Schedul...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Emergency Telecommunications Dispatcher

    Emergency Telecommunications Dispatcher

    City of CambridgeCambridge, MA, US
    A tiempo completo
    Emergency Telecommunications Dispatcher.The Emergency Communications Department serves as the communications and technological link between Fire, Police, Emergency Medical Services (EMS), and menta...Mostrar másÚltima actualización: hace 18 días
    • Oferta promocionada
    Transportation Dispatcher

    Transportation Dispatcher

    Salem Hospital NSMCSomerville, MA, US
    A tiempo completo
    Mass General Brigham Emergency Dispatch.Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to ...Mostrar másÚltima actualización: hace 27 días
    • Oferta promocionada
    • Nueva oferta
    Maintenance Coordinator / Dispatcher

    Maintenance Coordinator / Dispatcher

    Mediate Management CompanyCharlestown, MA, US
    A tiempo completo
    We are a growing property management company, celebrating our 40th year of service, overseeing state-of-the-art and luxury residential buildings across the Boston metro area.We are actively seeking...Mostrar másÚltima actualización: hace 6 horas
    Dispatcher

    Dispatcher

    Milltown PlumbingChelmsford, MA, USA
    A tiempo completo
    Quick Apply
    Paid Training, Educational Allowances / Reimbursement for Field-related Courses.Blue Cross Blue Shield Health Insurance.Do you want to join our growing, customer-focused, and, dare we say, fun team.T...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Logistics Analyst (Dispatcher)

    Logistics Analyst (Dispatcher)

    Republic ServicesTyngsboro, MA, US
    A tiempo completo
    A Logistics Analyst is responsible for the coordination and oversight of drivers, trucks, and containers to create capacity, maximize productivity and ensure prompt, courteous and efficient service...Mostrar másÚltima actualización: hace 5 días
    • Oferta promocionada
    Dispatcher / Scheduler

    Dispatcher / Scheduler

    PARAGON PROFESSIONAL SERVICES LLCBurlington, MA, US
    A tiempo completo
    Paragon Professional Services, LLC, is currently seeking qualified.Burlington, MA, Harford, CT and Manchester, NH.Applicants will be contacted via phone or email within ten (10) business days of su...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Dispatcher

    Dispatcher

    New Hampshire StaffingHudson, NH, US
    A tiempo completo
    Impact Fire Services Job Opportunity.Established in 2009, Impact Fire Services was the vision of a group of experienced industry professionals that wanted to build a best-in-class fire protection a...Mostrar másÚltima actualización: hace 1 día
    • Oferta promocionada
    Communications Center Dispatcher

    Communications Center Dispatcher

    Salem Hospital NSMCBoston, MA, US
    A tiempo completo
    Security And Facilities Maintenance Dispatcher.Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analy...Mostrar másÚltima actualización: hace 6 días
    • Oferta promocionada
    • Nueva oferta
    Lead Dispatcher - Quincy, MA

    Lead Dispatcher - Quincy, MA

    Massachusetts StaffingQuincy, MA, US
    A tiempo completo
    Transdev in Quincy, MA is hiring a Lead Dispatcher.Our Lead Dispatcher ensures the Dispatch team fills all the routes and provides Operators with timely instructions and responses.We are seeking cu...Mostrar másÚltima actualización: hace 12 horas
    • Oferta promocionada
    Truck Dispatcher South Hampton, NH

    Truck Dispatcher South Hampton, NH

    KJ MediaPortsmouth, NH, US
    A tiempo completo
    Truck Dispatcher – South Hampton, NH.Trans American Trucking Service.Trans American Trucking Service, a heavy haul carrier based in New Jersey, is hiring a Dispatcher for our South Hampton, N...Mostrar másÚltima actualización: hace 6 días
    • Oferta promocionada
    • Nueva oferta
    Dispatcher

    Dispatcher

    Massachusetts StaffingDanvers, MA, US
    A tiempo completo
    Impact Fire Services Job Opportunity.Established in 2009, Impact Fire Services was the vision of a group of experienced industry professionals that wanted to build a best-in-class fire protection a...Mostrar másÚltima actualización: hace 12 horas
    • Oferta promocionada
    Dispatcher

    Dispatcher

    Sanel NAPA Auto PartsNashua, NH, US
    A tiempo completo
    Dispatching Excellence, One trip at a Time with Sanel NAPA.Years of Licensed Driving Experience Preferred / Customer Service experience preferred. A Sanel NAPA Dispatcher leads the Delivery Driving t...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Dispatcher

    Dispatcher

    WillScot CorporationPelham, NH, US
    A tiempo completo
    The Dispatcher will own all aspects of the transactional logistics schedule and office responsibilities for their assigned territory including supervised personnel. They will be a key decision maker...Mostrar másÚltima actualización: hace 1 día