Pharmacy Manager for Pharmacy Technician Training and Education

Site : Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The Pharmacy Manager for Pharmacy Technician Training and Education oversees the development and management of comprehensive training programs for pharmacy technicians across MGB. This role ensures compliance with regulatory standards and supports technician career advancement through education and competency assessments.

Training program development : Designs and maintains system-wide pharmacy technician training and onboarding programs and coordinates competency assessments.

Leadership and collaboration : Supervises technician educators and partners with pharmacy leadership, HR, and academic institutions to support recruitment, retention, and career development initiatives.

Regulatory compliance and quality : Ensures training programs meet ASHP, PTCB, and state board standards, monitors training outcomes, and supports quality improvement related to technician performance and safety.

Qualifications

Bachelor's degree

Completion of an ASHP-accredited Pharmacy Technician Training Program or equivalent

Current Pharmacy Technician State Licensure Requirements

Current Pharmacy Technician Certification from the Pharmacy Technician Certification Board (PTCB)

Minimum 5 years of experience as a certified pharmacy technician in a hospital or health system setting

At least 2 years of experience in leadership, training, or educational role

Qualifications

Education

Bachelor's Degree Related Field of Study required

Can this role accept experience in lieu of a degree?

No

Licenses and Credentials

Pharmacy Technician [State License] - Generic - HR Only required Pharmacy Technician Certification [CPhT] - Pharmacy Technician Certification Board (PTCB) required

Experience

Minimum 5 years of experience as a certified pharmacy technician in a hospital or health system setting 5-7 years required and At least 2 years of experience in supervisory leadership, training, or an educational role 2-3 years required and Demonstrated experience in developing and delivering training programs, including onboarding, competency assessments, and continuing education 2-3 years required

Knowledge, Skills and Abilities

• Excellent verbal and written communication and interpersonal skills.
• Strong organizational and project management abilities.
• Demonstrated ability to lead and influence across multiple departments and sites.
• Displays a comprehensive knowledge of department operations.
• Works accurately and make decisions under stress and with time constraints.
• Strong attention to detail.
• Able to appropriately confront issues, make decisions, and solve problems.
• Strong working knowledge of state and federal pharmacy regulations, including Board of Pharmacy, Department of Public Health, USP, and Joint Commission standards.
• Completion of an ASHP-accredited Pharmacy Technician Training Program or equivalent required.

Additional Job Details (if applicable)

Physical Requirements

Remote Type

Hybrid

Work Location

399 Revolution Drive

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$97,510.40 - $141,804.00 / Annual

Grade

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement :

Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and / or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.