Talent.com
Customer Service Representative
Customer Service RepresentativePlanet Fitness - PF Baseline Fitness • Hesperia, CA, US
Customer Service Representative

Customer Service Representative

Planet Fitness - PF Baseline Fitness • Hesperia, CA, US
Hace más de 30 días
Tipo de contrato
  • A tiempo completo
  • A tiempo parcial
Descripción del trabajo

Job Description

Job Description
Job Title: Customer Service Representative


Reports to: Club Manager


Status: Full Time/Part Time/Non-Supervisor/Non-Exempt

Job Summary

Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.

Essential Duties and Responsibilities

Greet/meet potential members, providing a great customer experience.
Handle front desk related tasks:
o Answering phone calls in a polite and friendly manner to assist with questions or concerns.
o Taking info calls and tours
o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
Help maintain the neatness/cleanliness of the club.

Essential Behavior Requirements

Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs.
Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem.
Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner.

Minimum Qualifications

Honesty and good work ethic
Strong customer service skills
Basic computer proficiency

Physical Demands

Standing and walking at least 75% of the shift
Talking in person or on the phone at least 75% of the shift
Must be able to lift to 50 lbs. less than 30% of the time.

Benefits

Dollars for Scholars Program
Employee Appreciation Program
Free Membership for self and one family member or friend
Team Member Support Team
Health, Dental and Vision Insurance
Critical Illness Insurance
Short Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
HSA
- Advancement Opportunities

Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

Crear una alerta de empleo para esta búsqueda

Customer Service Representative • Hesperia, CA, US

Ofertas similares

Customer Service Representative Agent - Part Time Panelists Needed - Remote

ApexFocusGroupHesperia, California, US
Teletrabajo
A tiempo completo +1

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent expe...Mostrar más

 • Oferta promocionada

Remote Customer Sales Representative

ChristianSky AgencyRiverside, CA, United States
Teletrabajo
A tiempo completo

Launch your career with a purpose!ChristianSky Agency is looking for driven Remote Customer Sales Representatives to join our team.This is a unique work-from-home opportunity to build a rewarding c...Mostrar más

 • Oferta promocionada

Customer Service Rep. $18/hour

NEXGENSFontana, CA, US
A tiempo completo
Quick Apply

We are looking for a motivated and customer-focused individual to join our team as a Customer Service Representative.If you are passionate about helping people and have excellent communication skil...Mostrar más

Work from Home – Product Feedback Support - $25-$45 per hour

GLSpring Valley Lake, California
Teletrabajo
A tiempo completo

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.Mostrar más

 • Oferta promocionada

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausCrestline, CA, US
Teletrabajo
A tiempo completo +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se...Mostrar más

 • Oferta promocionada

Customer Service Representative - Remote - 50k-60k/Year

Spade Recruiting USAMountain View Acres, California
Teletrabajo
A tiempo completo
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providin...Mostrar más

 • Oferta promocionada

Lead Cashier

Ulta Beauty, Inc.Hesperia, CA, United States
A tiempo completo

The Lead Cashier (LC) is responsible for the efficiency of guest transactions and maintaining excellence in cashwrap standards, including cleanliness and overall aesthetics.Experienced in cashierin...Mostrar más

 • Oferta promocionada

Customer Service Representative

TradeJobsWorkforce92516 Riverside, CA, US
A tiempo completo

As a Customer Service Representative, you will be responsible for providing exceptional service and support to customers, including: respond to customer inquiries via phone & in person.Finance to p...Mostrar más

 • Oferta promocionada

Remote Market Research Participants. No Experience (Ideal For Customer Service Representative)

Apex Focus Group LLCHesperia, California, United States
Teletrabajo
A tiempo completo

We're currently looking for individuals across the country to take part in remote paid market research, including online focus groups, product trials, and consumer studies.Earn up to $750 a week in...Mostrar más

 • Oferta promocionada

Alterations Customer Service Representative

David's Bridal, LLC.Riverside, CA, United States
A tiempo parcial

Minimal weekday hours required (join for weekends only!).Competitive hourly pay rates & team bonus.Additional terms and conditions apply.At David's Bridal, we empower our customers and our employee...Mostrar más

 • Oferta promocionada

Customer service Representative

Objectwin Technology Inc.Riverside, California, United States
Temporal
Quick Apply

This is Elizabeth with ObjectWin.We have an immediate need for the following requirement.Kindly go through the following job details and If you are interested revert me back with your updated resum...Mostrar más

Remote Customer Service - Benefits Specialist (50k-90k per year)

Professional CareersCrestline, California
Teletrabajo
A tiempo completo +1

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r...Mostrar más

 • Oferta promocionada

Customer Service Representative

Planet Fitness - PF Baseline FitnessHesperia, CA, United States
A tiempo completo +1

Job Title: Customer Service Representative.Reports to: Club Manager.Status: Full Time/Part Time/Non-Supervisor/Non-Exempt.Responsible for new member sales and creating a positive member experience ...Mostrar más

 • Oferta promocionada

Customer Service Representative Agent - Part Time Panelists Needed - Work From Home

ApexFocusGroupHesperia, California, US
Teletrabajo
A tiempo completo +1

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent expe...Mostrar más

 • Oferta promocionada

Customer Care Representative

Morphius CorpHesperia, CA, US
A tiempo completo
Quick Apply

Must reside in California We are seeking employees to join our company in working remotely across California.Due to COVID-19 we have been able to restructure our day to day work and now can be done...Mostrar más

Remote Customer Service Representative – Product Testing

GLOCPAVictorville, California
Teletrabajo
A tiempo parcial +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Mostrar más

 • Oferta promocionada

Customer Service Representative (Part-Time)

PGW Auto Glass LLCRiverside, CA, United States
A tiempo parcial

Job Summary:Communicate directly with distribution centers and customers to ensure accuracy in documentation, information, and services.Essential Job Duties:This position is part-time.Handle phone ...Mostrar más

 • Oferta promocionada

Licensed Customer Service Representative - Remote

Liberty Mutual Insurance GroupRiverside, CA, United States
Teletrabajo
A tiempo completo

Gold Customer Service Licensed PositionAre you a licensed insurance professional looking to join a Fortune 100 Company?We are currently hiring exclusively for our Gold Customer Service licensed cla...Mostrar más