Python Developer - AEC

Python Developer AEC

Join to apply for the Python Developer AEC role at Autodesk .

Position Overview

Autodesk Customer Technical Success organization seeks a Python development engineer to provide dedicated tier?2 support for the Autodesk Architecture, Engineer & Construction (AEC) cloud solutions. The role collaborates with the Diagnostics team to triage customer technical issues and develop automations that deliver self?help and self?heal solutions.

Responsibilities

• Act as the dedicated support expert for Autodesk AEC cloud solutions in Customer Technical Success
• Serve as the customer liaison with engineering team
• Research, verify, and document product defects
• Enhance customer trust by expediting resolution of escalated challenges through swifter triage and issue resolution
• Demonstrate excellence in software troubleshooting and diagnose difficult?to?reproduce issues
• Lead initiatives to enhance process efficiency and customer satisfaction by developing automations
• Build and maintain a collection of service automation runbooks runnable from the cloud
• Build alert and telemetry systems to accelerate issue detection and mitigation
• Create documentation for developed automations
• Ensure high?quality deliverables
• Work independently or guide other team members to meet deadlines
• Be self?motivated and proactive with a strong desire to learn

Minimum Qualifications

Preferred Qualifications

Benefits

Health, financial, wellness, and time?off benefits. Learn more at https : / / benefits.autodesk.com / .

Salary Transparency

For U.S. roles, the starting base salary ranges from $141,400 to $228,800, with potential for offers above this range based on experience and location. Additional compensation may include annual bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Equal Employment Opportunity

Autodesk is an equal?opportunity employer and considers all qualified applicants regardless of race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status, or any other legally protected characteristic.

Seniority Level

Mid?Senior level

Employment Type

Full?time

Job Function

Engineering and Information Technology

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