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Senior Support Analyst

Senior Support Analyst

VirtualVocationsLincoln, Nebraska, United States
Hace más de 30 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

A company is looking for a Senior Support Analyst - Insurance.

Key Responsibilities

Analyze production support cases and develop clear action plans for resolution

Prepare data patches and lead Root Cause Analysis for high-severity cases

Document cases and create knowledge base articles for recurring issues

Required Qualifications

Bachelor's degree in information technology with 7+ years of experience

Experience with Property & Casualty insurance-related solutions

Strong knowledge of Java or equivalent Object-oriented programming language

Experience in data management and analysis, preferably in insurance

Ability to work in a remote environment and manage multiple tasks simultaneously

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Support Analyst • Lincoln, Nebraska, United States

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