Assistant General Manager

Job Description

Job Description

Who are we?

We’re the people that like to exercise but LOVE to have fun. We’re ambitious, fearless, and refuse to be confined. We not only think outside the box we MOVE outside the box too! That’s why we’re the largest active entertainment park operation in the world. We’re a Skyzone franchisee where children, teens, and even parents can shake up the norm and play!

Who are our Assistant General Managers?

The goal of the AGM is to master all aspects of running park operations while developing a solid foundation and demonstrated understanding in the areas of people and revenue management. The AGM works under the supervision and guidance of the General Manager and plays a critical role in creating a positive park culture, maintaining a safe environment, creating a memorable guest experience, and assisting in driving park revenue.

The assistant manager will work directly with guests, providing courteous friendly, and professional assistance while enforcing Sky Zone safety rules. He / she will also help train other team members and will act as the first line supervisor. When you join the team, you join the FUN!

Qualifications

• Is 21 years of age or older.
• Education : Bachelor’s degree or commensurate experience preferred; High School diploma required
• Have a minimum of 2 years of overall management experience in a high customer volume industry (entertainment, fitness, retail, restaurant, etc.).
• Is able to stand for long periods of time and lift a minimum of 20 pounds.
• Possesses basic proficiency in technology such as MS Office Suite, Teams, and point of sale (POS) systems.
• Is available to work nights, weekends, and holidays as needed.
• Is reliable, coachable, self-motivated, and organized.
• Can stand for long periods of time and lift a minimum of 20 pounds.

Behaviors

Preferred

Motivations

Preferred

What our Assistant General Managers get to do!

What our Store Managers get to do!

Under the supervision and guidance of the GM, the Manager will assist with the oversight in 3 areas that make our parks stand out :

People – Team Members & Customer Service

Results - Membership Sales, Parties, & Events!

Operations – Facility Compliance & Safety