Data & AI Product Strategy Leader

Data & Ai Product Strategy Leader

Citizens is in the midst of a bold, enterprise-wide transformationleveraging the power of data and AI to reimagine how we serve our customers, operate our business, and deliver value. This transformation spans multiple domains and requires a coordinated, strategic approach to integrating data across the organization.

As a Data & AI Product Strategy Leader you will play a central role in executing this transformation strategy by owning and orchestrating the data components that fuel it. You'll lead the horizontal enablement of data workstreams, ensuring that product teams are aligned, supported, and delivering against strategic goals. This role is not just about datait's about driving enterprise outcomes through the thoughtful coordination of people, processes, and technology.

You'll serve as a consultative partner to senior leaders, a problem solver for delivery teams, and a hands-on product leader when needed. Your ability to navigate ambiguity, build relationships, and drive execution will be critical in bringing together diverse data efforts into a unified, impactful strategy.

Specific Responsibilities

Strategic Coordination & Program Enablement

• Design and implement horizontal routines and governance structures that support cross-functional collaboration.
• Ensure strategic alignment between data product initiatives and enterprise transformation goals.
• Serve as a liaison between product teams, program leadership, and business stakeholders to drive integrated planning and execution.

Product Leadership & Customer Advocacy

Problem Solving & Escalation Management

Communication & Stakeholder Engagement

Budgeting & Financial Oversight

Qualifications

Experience & Skills

Education & Certifications

Hours & Work Schedule