Patient Access Supervisor

Job Description

Patient Access Supervisor

Employment Type : Direct Hire

Salary Range : $42K - $64K

Monthly Bonus : Up to $250 based on performance metrics

Work Hours : Must be flexible to work 1st, 2nd, or 3rd shift as required

On-Call : Rotational weekend on-call duties (every 5th weekend)

Location : Rock Hill, SC 29732 (100% onsite)

Wheeler Staffing Partners is seeking a Patient Access Supervisor to oversee the emergency department registration team in Rock Hill, SC. This position requires hands-on leadership, flexibility to cover all shifts, and strong experience managing a 24 / 7 hospital team. The Patient Access Supervisor will be responsible for guiding, mentoring, and training patient access staff while ensuring efficient operations and adherence to policies.

Key Responsibilities

• Team Leadership & Support : Provide daily training, guidance, and mentorship to new and existing patient access staff.
• Operational Management : Assist in planning and managing patient registration processes, including Admitting, Centralized Scheduling, and the Emergency Department.
• Customer Service : Maintain high levels of patient satisfaction by addressing and resolving escalated issues.
• Policy & Compliance : Enforce departmental policies and procedures, ensuring compliance with hospital and corporate guidelines.
• Performance Monitoring : Track and report key performance metrics, including financial clearance and registration efficiency.
• Patient Access Functions : Perform registration tasks as needed, ensuring smooth daily operations.
• Shift Flexibility & On-Call Rotation : Participate in a rotating leadership schedule, covering late shifts (10 AM - 7 PM or 11 AM - 8 PM) and taking calls for two emergency departments.

Supervisory Responsibilities

Qualifications

Apply Today!

This is an excellent opportunity for a motivated healthcare professional looking to advance in hospital operations. If you're flexible, adaptable, and experienced in patient access supervision, we want to hear from you!