Nevada Licensed Insurance Associate

A company is looking for an Insurance Customer Support Associate, working remotely.

Key Responsibilities

Identify and rectify complicated issues related to brokers, groups, or members regarding insurance benefits, claims, enrollment, and billing processes

Establish rapport and build confidence with external brokers to support Healthcare Insurance

Provide concierge-level support to brokers as they sell the company's products

Required Qualifications

1 year or more of customer service experience

High school diploma or equivalent

Ability to recognize and solve mid-to-high level customer service issues

Computer experience required

15 mbps) and a compatible device for daily log-in