Talent.com
Warranty Hub Regional Manager - Birmingham, AL

Warranty Hub Regional Manager - Birmingham, AL

Alabama StaffingBirmingham, AL, US
Hace 1 día
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Warranty Hub Regional Manager

The MuscoServices Team has an opening for a Warranty Hub Regional Manager in the Birmingham, Alabama area. If your experience aligns with the qualifications outlined below, we look forward to hearing from you!

Essential Criteria :

  • Post-high school education (trade school, associates, or bachelors degree) in business or customer service-related field or equivalent experience preferred
  • 5-7 years of leadership / supervisory experience is preferred
  • Work knowledge and experience in a customer services business
  • Excellent verbal, written, and telephone communication skills
  • Excellent technical and problem-solving abilities
  • Work well in a fast-paced, ever-changing environment
  • Mechanical aptitude or knowledge
  • Ability to coordinate schedules and perform managerial duties
  • Strong personal initiative and ability to work with little supervision
  • Strong organizational skills
  • Computer skills in Word, Excel, and internal computer systems
  • Strong small meeting group skills

Roles and Responsibilities :

  • Responsible for the management, operations of a services hub executing on service orders that take place within a defined geography, roughly a 200-mile radius of the hubs office location.
  • Assist in development of hub processes with the support from Muscos Corporate Services Team. Operational and budget responsibilities of the regional warranty hub to ensure company goals are met in quality and quantity of warranty claims, completion timeframes, product inventory and overall operations.
  • Coordinate, communicate, and confirm schedules for warranty requests including project details, technician schedules, customer schedules, vendor management, and rental of necessary equipment to complete projects in a timely manner providing high levels of customer service.
  • Key focuses on service quality, safety and the customer / Musco warranty experience, as well as meeting needs of Muscos internal process requirements (RMA) and hub product inventory.
  • Oversee the daily service operations within the assigned geography, people leadership, coaching, expense management, inventory control, safety and appearance.
  • Direct management of the regional technician team (3 - 6 direct reports). Team development, salary recommendations, approving PTO and maintaining consistent communication with technicians regarding daily work duties, schedules and performance to ensure key indicators and goals are achieved.
  • Make solid financial decisions related to project costs (rental equipment, tech purchases, logistics decisions), as well as working with vendors to set up pricing standards.
  • Develop a working knowledge of standard Musco products and ability to forecast length of time to make repairs or project work.
  • Other Special Requirements :

  • Travel to a job site is anticipated to occur monthly and as needed to work with each direct report and at times cover their technician duties due to PTO, and gain knowledge into their team members everyday roles and responsibilities.
  • Travel to Musco Corporate office for departmental meetings and training as needed.
  • Given that we provide Sports Lighting some night work is required at times.
  • Who is Musco :

    Musco, a privately held company since 1976, is the global leader in sports and large-area lighting solutions, with projects in 135 countries. Headquartered in Oskaloosa, Iowa, Musco employs more than 1,800 team members worldwide. Team Culture and Partnerships : At Musco, we offer meaningful work in a team-first culture with continuous learning and professional development. We value work-life balance, providing flexibility for community involvement, family activities, and personal time. As supporters of recreational organizations, we help ensure safer and more enjoyable playing experiences worldwide. If giving back resonates with you, learn more about our partnerships.

    Crear una alerta de empleo para esta búsqueda

    Warranty Manager • Birmingham, AL, US

    Ofertas relacionadas
    • Oferta promocionada
    Delivery Driver - Onboarding / Onboard

    Delivery Driver - Onboarding / Onboard

    DoorDashSylacauga, AL, United States
    A tiempo completo +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Mostrar másÚltima actualización: hace 5 días
    • Oferta promocionada
    Restaurant Delivery

    Restaurant Delivery

    DoorDashOneonta, AL, United States
    A tiempo completo +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Mostrar másÚltima actualización: hace 8 días
    • Oferta promocionada
    Birmingham Branch Manager

    Birmingham Branch Manager

    ChubbVestavia Hills, AL, US
    A tiempo completo
    The Birmingham Retail Branch is comprised of over $210M in gross written premium, encompassing business from across all the Chubb segments, including Commercial Insurance, Major Accounts, Personal ...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    • Nueva oferta
    Travel Stepdown RN Job in Birmingham, Alabama

    Travel Stepdown RN Job in Birmingham, Alabama

    Gifted HealthcarePell City, AL, US
    A tiempo completo
    Stepdown Nurses (RN) provide patient care in transitional units where patients are too sick for the med-surg floor but not sick enough for intensive care. Stepdown RNs job responsibilities include, ...Mostrar másÚltima actualización: hace 22 horas
    • Oferta promocionada
    • Nueva oferta
    Travel MedSurg RN Job in Birmingham, Alabama

    Travel MedSurg RN Job in Birmingham, Alabama

    Gifted HealthcareOdenville, AL, US
    A tiempo completo
    MedSurg RNs provide bedside care for a variety of patients and execute individualized patient assessments to create an individualized plan of care. MedSurg RNs prepare equipment and assist physician...Mostrar másÚltima actualización: hace 22 horas
    • Oferta promocionada
    Restaurant Delivery - Onboarding / Onboard

    Restaurant Delivery - Onboarding / Onboard

    DoorDashSylacauga, AL, United States
    A tiempo completo +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Mostrar másÚltima actualización: hace 5 días
    • Oferta promocionada
    Delivery Driver - Start Earning Quickly

    Delivery Driver - Start Earning Quickly

    DoorDashPell City, AL, United States
    A tiempo completo +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Mostrar másÚltima actualización: hace 5 días
    • Oferta promocionada
    Delivery Driver - Flexible Onboarding

    Delivery Driver - Flexible Onboarding

    DoorDashSylacauga, AL, United States
    A tiempo completo +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Mostrar másÚltima actualización: hace 5 días
    • Oferta promocionada
    Restaurant Delivery - Sign Up and Start Earning

    Restaurant Delivery - Sign Up and Start Earning

    DoordashOneonta, Alabama, US
    A tiempo completo +1
    Increase your chances of reaching the interview stage by reading the complete job description and applying promptly.DoorDash is the #1 category leader in food delivery, food pickup, and convenience...Mostrar másÚltima actualización: hace 1 día
    • Oferta promocionada
    • Nueva oferta
    Travel IMC RN Job in Birmingham, Alabama

    Travel IMC RN Job in Birmingham, Alabama

    Gifted HealthcareAdamsville, AL, US
    A tiempo completo
    Intermediate Care Unit RNs (IMCU RNs) treat patients who are suffering from serious conditions, such as diabetes mellitus, electrolyte imbalances, renal failure, liver failure, gastrointestinal ble...Mostrar másÚltima actualización: hace 22 horas
    • Oferta promocionada
    Restaurant Delivery - Start Earning Quickly

    Restaurant Delivery - Start Earning Quickly

    DoorDashSylacauga, AL, United States
    A tiempo completo +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Mostrar másÚltima actualización: hace 5 días
    • Oferta promocionada
    Restaurant Delivery

    Restaurant Delivery

    DoordashOneonta, Alabama, US
    A tiempo completo +1
    Increase your chances of reaching the interview stage by reading the complete job description and applying promptly.DoorDash is the #1 category leader in food delivery, food pickup, and convenience...Mostrar másÚltima actualización: hace 1 día
    • Oferta promocionada
    Restaurant Delivery - Flexible Onboarding

    Restaurant Delivery - Flexible Onboarding

    DoorDashOneonta, AL, United States
    A tiempo completo +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Mostrar másÚltima actualización: hace 5 días
    • Oferta promocionada
    Warranty Hub Regional Manager - Birmingham, AL

    Warranty Hub Regional Manager - Birmingham, AL

    Musco Sports LightingBirmingham, AL, US
    A tiempo completo
    Warranty Hub Regional Manager (Birmingham, Alabama).The Musco Services Team has an opening for a Warranty Hub Regional Manager in the Birmingham, Alabama area. If your experience aligns with the qua...Mostrar másÚltima actualización: hace 2 días
    • Oferta promocionada
    Restaurant Delivery - Sign Up and Start Earning

    Restaurant Delivery - Sign Up and Start Earning

    DoorDashPell City, AL, United States
    A tiempo completo +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Mostrar másÚltima actualización: hace 8 días
    • Oferta promocionada
    Restaurant Delivery - Sign Up in Minutes

    Restaurant Delivery - Sign Up in Minutes

    DoorDashPell City, AL, United States
    A tiempo completo +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Mostrar másÚltima actualización: hace 5 días
    • Oferta promocionada
    Delivery Driver - Sign Up and Start Earning

    Delivery Driver - Sign Up and Start Earning

    DoorDashSylacauga, AL, United States
    A tiempo completo +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Mostrar másÚltima actualización: hace 8 días
    • Oferta promocionada
    Regional VP - P&C Division

    Regional VP - P&C Division

    Protective Life Insurance CompanyBirmingham, AL, United States
    A tiempo completo
    The work we do has an impact on millions of lives, and you can be a part of it.We help protect our customers against life's uncertainties. Regardless of where you work within the company, you'll be ...Mostrar másÚltima actualización: hace más de 30 días