Colorado Contact Center Associate

A company is looking for a Contact Center Rep Associate.

Key Responsibilities

Registers patients and schedules appointments, procedures, and testing

Obtains and verifies insurance information and explains financial requirements to patients

Collaborates with staff to improve patient experience and escalates calls as needed

Required Qualifications

High School diploma or GED; Bachelor's degree preferred

Ability to work in a fast-paced environment

Critical thinking skills and decisive judgment

Experience in a call center setting is beneficial

Must reside in Colorado for this remote eligible position