Customer Service Representative for Rental Car Operations
We are seeking a highly motivated and customer-focused individual to join our team as a Rental Lot Representative. As a key member of our operations team, you will play a vital role in ensuring our customers have an exceptional experience.
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- Inventorying cars at airport lots using a mobile handheld device to accurately track vehicle status and other relevant information.
- Entering critical details into the device to maintain up-to-date records and support informed decision-making.
- Providing top-notch customer service by assisting clients with their needs and ensuring seamless interactions throughout the rental process.
In addition to these primary responsibilities, you will also enjoy various perks, including :
A competitive hourly wage paid bi-weekly (weekly pay for New York and Puerto Rico).Ongoing training and development opportunities to enhance your skills and knowledge.Paid time off and access to comprehensive insurance plans, including medical, dental, and vision coverage.A flexible spending account opportunity to contribute up to $270 tax-free for public transportation or parking expenses.Retirement benefits through a 401(k) plan.Employee discounts on car rentals and Avis / Budget vehicles for purchase.To succeed in this role, you must possess :
A valid driver's license and basic computer skills, including typing and data entry.The willingness to work outdoors and adapt to varying weather conditions.Flexibility to work all shifts, including evenings and weekends.The ability to stand, walk, and move extensively throughout the rental lot for prolonged periods.Must be at least 18 years old and legally authorized to work in the United States.This position requires regular, on-site presence and cannot be performed remotely.Previous experience in retail customer service, particularly in fast-paced environments, is a significant asset.