Guest Service Agent (Full-Time) - Hilton Orlando Buena Vista Palace

Hilton Orlando Buena Vista Palace Guest Service Agent

The Hilton Orlando Buena Vista Palace is seeking a full-time Guest Service Agent to join their team. Ideal candidates for this position include those with previous hotel front desk experience at a property of comparable size, a passion for customer care and the ability to create memorable guest experiences!

Shift Pattern : Full availability, primarily PM shifts 3PM-11PM / 4PM-12AM

Pay Rate : $19.77 per hour plus upsell incentives

The Benefits :

We support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including :

• Access to your pay when you need it through DailyPay
• Medical Insurance Coverage for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education : Access to a wide variety of educational credentials
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

What will I be doing?

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values :

In addition, we look for the demonstration of the following key attributes :

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!