Director of Employment Services

Job Description

Job Description

The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise.

Hybrid : 4 days in office / 1 day remote

Join UP! We are lighting the path home, one person at a time.

About Urban Pathways

Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves.

Job Summary

Reporting to the Deputy Executive Director, the Director of Employment Services will lead the development, implementation, and management of a comprehensive employment program for clients with mental health conditions, using an evidence-based model and practice that helps people experiencing mental health and substance use disorders find and retain employment. This role includes oversight of employment specialists, job developers, collaboration with Urban Pathways programs, and ensuring program outcomes align with organizational goals. The Director will provide leadership, monitor program performance, and cultivate partnerships to expand employment opportunities for clients. The Director will be an active listener, critical and strategic thinker and respond by exhibiting cross-cultural awareness with the ability to promote and contribute to an equitable and inclusive anti-racist organizational culture and environment.

Key Responsibilities & Essential Functions

Program / Facilities

• Develops, implements, assesses, and evaluates program policies, practices, procedures and ensures that performance-based incentives and all other goals of the program are met.
• Develops and coordinates program specific policies and procedures in collaboration with the Director of Social Services / Social Services Supervisor, and Director of Operations.
• Ensures the program complies with Urban Pathways and funding and regulatory agency requirements and guidelines.
• Oversee the planning, implementation, and evaluation of employment services using an employment-based model.
• Develop program goals, objectives, and policies in alignment with the agency’s mission.
• Stay current with trends and best practices in supported employment and evidence-based employment models.

Staff Supervision and Development

Client Services and Support

Program Monitoring and Compliance

Community Engagement and Partnerships

Administrative Oversight

Performs all other duties as assigned and as required.

Qualifications, Education, and Experience

Skills & Competencies

Work Environment

Licenses

Capabilities

Urban Pathways offers a comprehensive benefits package designed to support the well-being and professional growth of our employees.

These benefits include :