Boot Room Host - Ski Valet Program - Inn at Sundance Mountain Resort

Job Title : Boot Room Host – Ski Valet Program

Reports To : Director of Lodging

Rate of Pay : $17 / hour

Shift : Flexible Schedule, must be available to work weekends, evenings, holidays, & special events

Part-time Seasonal

FLSA Status : Non-Exempt / Hourly

Summary :

The Boot Room Host serves as the first point of contact for guests entering the Boot Room in the morning, and the final farewell as they depart for the day. This role ensures that every guest interaction in the Boot Room is warm, personalized, and reflective of the Sundance Guiding Lights of Art, Nature, and Recreation. The Boot Room Host focuses on guest engagement and comfort while partnering closely with the Ski Valet, Bell, and Valet teams to provide a seamless start and end to each ski day.

The Boot Room Host is responsible for creating an inviting and organized environment in the Boot Room. While the Ski Valet and Boot Room Attendant manage equipment handling and staging, the Host ensures lockers are assigned accurately, guests are guided with ease, and every arrival and departure is elevated with genuine hospitality.

Essential Duties & Responsibilities

General Standards

• Be the first point of contact for guests each morning and the final farewell each afternoon.
• Greet and engage every guest with warmth, professionalism, and authentic hospitality.
• Ensure each guest locker is properly assigned, secured, and accessible.
• Anticipate guest needs, offering assistance with locker access, additional locker requests, and day-to-day transitions.
• Provide personalized assistance with wayfinding, resort information, and mountain condition updates.
• Collaborate with Ski Valet, Bell, and Valet teams to ensure seamless guest movement during peak arrival and departure times.
• Maintain a comfortable, welcoming, and organized Boot Room atmosphere.
• Demonstrate anticipatory service and thoughtful touches consistent with Forbes Travel Guide and Michelin standards.
• Monitor common areas to ensure safety, cleanliness, and readiness for guest use.
• Serve as a cultural ambassador, sharing the story and values of Sundance with enthusiasm.

Key Responsibilities

Qualifications & Requirements

Experience & Skills

Physical Requirements

Other Requirements

Benefits :

DISCLAIMER

This is a general description of this job. All employees of Sundance Mountain Resort. will be required to perform any task that is asked of him / her within legal and ethical parameters and company policy.

Job Posted by ApplicantPro