Overview
We are seeking a UI / UX Designer (Contractor) to design and deliver a consumer-facing portal that empowers end users with an intuitive self-service experience.
This is a 3-month project-based contract ideal for a designer with proven experience in B2C portals (financial services), who can quickly translate requirements into functional wireframes and a scalable information architecture (IA) while handing off developer-ready assets on time.
Key Responsibilities
- Deliver high-fidelity wireframes and an information architecture (IA) that defines navigation, menus, flows, and component hierarchy.
- Design the end-to-end borrower journey, including guided onboarding, log in / log out, document collection and upload, educational content hubs and resources, real-time loan status tracking, support channels, borrower communications and more.
- Conduct usability testing and validation.
- Provide developer-ready design specs, assets, and accessibility notes (WCAG / ADA).
- Build a design system / style guide for consistency during and after the contract.
Qualifications
4+ years of UI / UX design experience, ideally with B2C portals and financial services.Portfolio demonstrating wireframes, IA, and high-fidelity designs for consumer-facing applications.Strong proficiency in Figma, Adobe, or similar tools.Experience turning complex workflows into intuitive flows.Familiarity with responsive design, accessibility standards, and secure UX patterns.Strong ability to work independently, meet tight deadlines, and collaborate effectively with product and engineering teams.Success in This Role Looks Like
Delivered a clear IA and high-fidelity functional designs for the borrower portal.Produced validated prototypes that align with borrower needs.Created a lightweight design system for scalable implementation.Handed off developer-ready assets that enable engineering teams to begin build-out immediately.Seniority level
AssociateEmployment type
ContractJob function
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