Regional Quality Assurance Manager

Quality Assurance Manager

At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world. As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment. Ready to bring your best?

This position is responsible for managing Quality Assurance at a regional level for multiple facilities. This position must ensure that the company produces safe products of the highest and most consistent quality by overseeing Quality Systems at both the corporate and plant level. This position will aid in the assessment of operations and manage the creation and implementation of Corporate Quality Assurance Policies and Programs utilized at plant and corporate levels. The position will work closely with each plant QA teams, with each facility QA manager while having a dotted line report to the Director of QA.

Job Opportunity Location : Based at a Saputo plant on the East Coast with potential of hybrid work (minimum 3 days weekly onsite when not traveling).

How You Will Make Contributions That Matter

• Troubleshoot problems associated with production in approximately five facilities; investigate root cause, develop and implement corrective actions, and prevent recurrence through the development of long-term solutions.
• Work with Plant Quality Assurance Teams to install appropriate controls, sample plans, hold / release system modifications, code rotation, batching and processing controls, and other production systems where problems might exist.
• Develop rapport with Plant and QA managers of all company owned and co-pack customer facilities.
• Assure that all plants are always audit- and inspection-ready.
• Responsible for troubleshooting to include organizing, prioritizing and completing audit items with plant Quality teams.
• Regularly audit facility Food Safety and Food Quality Plans for compliance with Corporate and Customer Policies as well as State and Federal regulations.
• Identify and lead Process Quality Improvement initiatives within the assigned region.
• Implement measures to effectively track / trend conformance to corporate quality assurance programs to prevent food quality or food safety issues at manufacturing facilities and off-site storage facilities.
• Develop and manage sampling plans to monitor finished product quality and compositional results to ensure standards of identity are maintained.
• Coordinate QA efforts with Research & Development and vice versa.
• Work with R&D to ensure that manufacturing and raw material specifications exist and are current and enforced.
• Stay current with all key regulatory and certifying agency guidelines. Manage regulatory issues within assigned region to include process filings, unannounced inspections, requirements associated with label compliance and net weight, etc.
• Partner with Customer Service and Sales on various Customer Quality Support projects.
• All other duties assigned by any member of the Quality Assurance department, including but not limited to : Lab Management / Lab Procedures, Quality Systems / Safe Quality Food Program (SQF), Supplier Quality / Trace Gains Database, Conformance to Standard / Quality Metrics, Research & Development Trial Support, Drive Statistical Process Control in Lab and Plant Floor, Sensory Program, Positive Release Program, Complaint Investigations / Complaint Reduction Projects, Quality Alerts, ECOLAB Contact.

You are best suited for the role if you have the following experience, skills, and qualifications

Materials and Equipment Directly Used : Laptop, Microsoft Office Tools, SAP, Basic laboratory instrumentation.

Physical Demands : Requires prolonged sitting and standing; intermittent lifting of up to 50 lbs. and climbing stairs and ladders. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and laboratory equipment. Requires normal range of hearing and vision (including colors) to record, prepare and communicate appropriate reports and laboratory results.

Work Environment : Must understand vague and implicit instructions and react favorably in all work situations. Must be mentally adaptable and flexible in dealing with a variety of people. Emotional stability and personal maturity are important attributes in this position. Must be able to resolve problems, handle conflict and make effective decisions under pressure. Ability to give, receive and analyze information, formulate work plans and prepare written materials and articulate goals and action plans. Must understand people and be able to communicate effectively. Ability to do complex math calculations, input data into a computer and analyze data is required. Will work in both office and manufacturing settings. Manufacturing facility environments have inherent risk of chemical and physical hazards, safety policies must be followed.

Saputo Supports Their Employees by Offering Them

Salary range : $104,730 - $130,000. Salary offers will vary commensurate with experience, education, skills, and training.

In the USA, Saputo ranks among the top three cheese producers and is one of the top producers of extended shelf-life and cultured dairy products, with a portfolio of well-loved brands such as Stella, Frigo Cheese, Montchevre, Stella, and Treasure Cave. We also boast a strong foodservice presence, partnering with reputable chain restaurants and broadline distributors. Whether your expertise lies in manufacturing, operations, supply chain, sales, quality assurance, or in any other function, your role is integral to our success. You will make contributions that matter, all while working alongside colleagues who genuinely care about your success and who will roll up their sleeves to help.

Saputo Cheese USA Inc. endeavors to make CareersUSA.Saputo.com accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Human Resources at 214-863-2300 or email us.recruitingsupport@saputo.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Saputo Cheese USA Inc. and Saputo Dairy Foods USA LLC are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you'd like more information on your EEO rights under law, please visit www.EEOC.gov.

To review the Saputo Cheese USA Inc. and Saputo Dairy Foods USA LLC Privacy Notice for California applicants, please visit our Corporate website associated section by clicking here (English) or here (Spanish).