Auto Bodily Injury Claims Adjuster

We are looking for a rock-star adjuster with at least 2-3 years’ experience to handle non-standard, private passenger auto insurance claims for Utah policyholders.

This position is fully remote and will predominately adjust auto non-complex bodily injury and uninsured / underinsured motorist claims but should be comfortable handling an entire auto claim file, including PIP and property damage features.

Must be available to work 8am - 5pm Mountain time.

Candidate should reside in Arizona or Utah.

RESPONSIBILITIES Investigate, evaluate, negotiate, and settle private passenger auto insurance claims from first notice of loss to settlement Set initial reserves and adjust appropriately as more information is known At all times ensure compliance with specific state regulations, policy provisions, and company standards Apply policy language in accordance with UT statutes to determine whether the loss is covered Verifying and explaining coverages, conducting liability investigations, and advising customers of your liability decision Order police reports, take recorded statements, review medical records as needed to properly evaluate the claim Set expectations of the claims process and keep the insured and / or claimant informed of the claim status Fairly evaluate all damages to determine the appropriate amount the insurance company should pay Arranges, handles and pays repair, rental, towing, total losses and negotiates storage Maintain up to date, consistent diary to accurately record timeliness of correspondence and systematically review and resolve claims within the specified state compliance guidelines Evaluate all information and flag any coverage issue, potential fraud, or other red flags Negotiate settlements and authorize payments Confer with legal counsel on claims when needed Meet expectations for attendance and punctuality Assume other responsibilities as directed by management QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  2-3 years of adjusting private passenger auto BI, UM / UIM claims in a fast-paced setting Capability to train and perform the job remotely & meet our work from home requirements Have a passion for providing excellent customer service Communicate, both verbally and written, complex issues in ways that the customer easily understands Possess empathy, adaptability, time management, and organizational skills Diffuses emotional customer situations effectively and recognizes when to escalate Punctual and conscientious about work hours and makes appropriate arrangements for vacations and special leave Familiarity with various insurance data bases (ISO / Verisk) and compliance reporting (OFAC, Medicare) Basic typing and computer knowledge, including familiarity with Windows OS Bilingual (English / Spanish) a plus Familiarity with FileHandler claim system a plus BENEFITS Health, Dental, Vision and Life Insurance Available 401(k) with 3% Safe Harbor Contribution Competitive Vacation Time Sick Time Paid Holidays Fully Remote Powered by JazzHR