Regional Team Supervisor - CCBYS

Job Description

Job Description

Aunt Martha’s Health and Wellness boldly commits to supporting the well-being of our communities, ensuring equity in access and delivering exceptional care inspired by a culture of innovation. We are taking a responsible approach to creating environments that allow us to do what we do best—provide healthcare and wellness.

Position Title : Regional Team Supervisor

Location : Danville, IL

Hourly Rate : $27.00 – $28.84

SUMMARY

The Regional Team Supervisor oversees program operations across an assigned region, ensuring high-quality service delivery, continuous program development, and effective risk mitigation. This role provides leadership and supervision to program staff, focusing on performance monitoring, professional development, and adherence to service standards.

The Supervisor conducts session observations, file reviews, and regular check-ins to assess staff performance, track outcomes, and ensure compliance with program goals and requirements. They collaborate with community partners to strengthen services, coordinate resources, and address potential risks while fostering a culture of accountability, safety, growth, and excellence.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Oversee program operations across the assigned region, ensuring high-quality, participant-centered service delivery and continuous improvement.

Provide ongoing coaching and supervision to program staff, emphasizing professional growth, skill-building, and meaningful feedback.

Conduct session observations and file reviews to ensure compliance with standards, best practices, and documentation requirements.

Monitor staff performance and outcomes, identifying areas for growth and providing targeted support to promote success.

Maintain strong relationships with community partners, funders, and service providers to ensure collaboration and effective service coordination.

Facilitate regular team meetings to promote communication, accountability, and a shared commitment to program excellence.

Oversee training, onboarding, and professional development to equip team members with the tools needed to excel.

Ensure compliance with agency, funder, and accreditation standards, including timely reporting and data submission.

Serve as emergency backup and on-call supervisor, assisting with crisis response, family reunification, and coverage for essential program functions.

Attend required supervision sessions, meetings, and trainings, and complete all Core Curriculum courses required for this position.

TRAUMA-INFORMED CARE

Ensure all staff apply trauma-informed principles in their work, emphasizing safety, regulation, support, strengths-based engagement, and self-care. Promote and model the 7 Essential Ingredients (7ei) framework : Prevalence, Impact, Perspective Shift, Regulation, Relationship, Reason to Be, and Caregiver Capacity.

COMPENSATION AND BENEFITS

Competitive Pay : $27.00 – $28.84 / hour

Health, Dental, and Vision Insurance

Disability & Life Insurance

Paid Vacation, Sick Days, and Holidays

Retirement Plan

Employee Assistance Program (EAP)

Employee Discounts on services like cell phones, restaurants, and more

QUALIFICATIONS Education and / or Experience

Bachelor’s degree (BA / BS / BSW) required ; Master’s degree (MA / MS / MSW) preferred .

Two or more years of related experience in program supervision, crisis intervention, or youth services preferred .

Other Qualifications

Must be available to work evenings and weekends.

Must have a valid Illinois driver’s license and maintain automobile insurance.

Must be able to respond to crisis calls within designated time frames.

Must be able to transport participants as needed using personal vehicle.

Must be flexible in scheduling and able to carry an agency-issued cell phone at all times.

AGE-SPECIFIC CARE

Supports individuals across the lifespan, including children, adolescents, young adults, and families.

POPULATIONS SERVED

Provides services to diverse and at-risk populations, including those impacted by abuse, neglect, homelessness, behavioral health challenges, and family crises.

Aunt Martha’s Health & Wellness is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.