Lending Operations Senior Manager - Business Line Ops

Lending Operations Senior Manager

Wells Fargo is seeking a Lending Operations Senior Manager to lead the Business Line Operations Team. This is Small Business Lending's largest volume product and requires a leader with a focus on efficiency, risk mitigation, straight-through processing, transformation, and a strong focus on the customer. Proficiency in developing people, inspirational leadership, and leading change is essential. In this role, responsibilities include leading the strategic direction and daily operations of the team, ensuring alignment with the company's strategies and goals. Drive transformation initiatives to improve processes and systems. Build collaborative relationships with various stakeholders, ensuring effective communication and smooth process execution. Mentor team members, motivate others, and guide organizational change to foster a culture of talent development. Passion for delivering exceptional customer experiences and a commitment to excellence in all aspects of the lending product.

In this role, you will :

• Manage and develop Loan Production teams responsible for loan processing, documentation, pre-closing or closing tasks
• Engage and influence stakeholders, internal partners, and peers associated with the Lending Operations functional area
• Dedication to delivering exceptional customer experiences and a commitment to excellence in all aspects of the lending product
• Identify and recommend opportunities for process improvement and risk control development within Lending Operations functional area
• Participate in the formulation and implementation of new and revised systems, policies, and guidelines
• Oversee implementation of practices to ensure compliance with Wells Fargo legal, investor, regulatory, or business policies
• Determine appropriate strategies and actions of Lending Operations team to meet moderate to high-risk deliverables
• Interpret and develop policies and procedures for meeting compliance, risk management, and quality standards
• Collaborate with and influence all levels of professionals, including experienced managers
• Interact with external customers throughout the conducting of loan processing
• Manage allocation of people and financial resources for Lending Operations
• Develop and guide a culture of talent development to meet business objectives and strategy

Required Qualifications :

Desired Qualifications :

Job Expectations :

Posting Locations :

Posting End Date : 6 Nov 2025

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.