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Bilingual Dispatcher
Bilingual DispatcherSMS Transportation Services Inc • Los Angeles, CA, United States
Bilingual Dispatcher

Bilingual Dispatcher

SMS Transportation Services Inc • Los Angeles, CA, United States
Hace 27 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo
Bilingual Dispatcher

SMS Transportation Services Inc - Los Angeles, CA

Salary Range $16.00 - $17.00

Description

The Dispatcher position is directly responsible, under supervision, to provide communication and support services to drivers and clients.

Responsibilities:

  • Supervise drivers in directions and immediate situations.
  • Coordinates dispatching of drivers by receiving and transmitting radio calls.
  • Inputs and retrieves computer data quickly.
  • Answers questions and provides information to the drivers and clients over the telephone.
  • Makes entries into automated computer system.
  • Maintains accurate, up-to-date files and logs.
  • Assists drivers in ensuring clients are delivered in a timely manner.
  • Assemble schedules for the following day of service
  • Clearly document all cancellations and no shows.
  • Assist in other departments as needed
  • Effectively communicate any problems or issues with managers as situations arise
Qualifications

Pre-Requisites (experience/training/education/certifications):

CDL required

Paratransit experience highly preferred

High school degree or G.E.D.

At least 3 years of field experience or equivalent. Uses good judgment in making decisions in emergency and routine situations.

  • Effective oral and written communication skills.
  • Excellent organization and multi-tasking skills
  • Ability to effectively interpret contract rules and requirements
  • Ability to effectively decipher maps
  • Demonstrated excellent written and oral communications and organizational skills.
  • Bilingual English and Spanish

PERSONAL QUALITIES

Must have a pleasing personality and ability to get along with adults. Ability to deal effectively with a wide variety of personalities in situation requiring diplomacy, friendliness, confidentiality, poise, tact and good judgment.

PHYSICAL ABILITIES

Must be able to pass pre-employment.

LICENSES

CDL

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Bilingual Dispatcher • Los Angeles, CA, United States

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