Talent.com
Housekeeping Supervisor

Housekeeping Supervisor

Great Wolf LodgeGurnee, IL, United States
Hace más de 30 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Pay : $23.00 per hour

At Great Wolf, the Housekeeping Supervisor brings joy to families at Great Wolf Lodge by acting as a core driver of front line efficiency and effectiveness in the Housekeeping department. This leadership role is critical in the selection, training, staffing, and coaching of front line staff to ensure the safety, quality, and timeliness standards of the guest experience.

Join our Pack :

Grow your career : A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels

Great Perks : Take advantage of exclusive perks for you, your family, and friends including discounted vacations and employee referral incentives

Learn While You Earn : Gain access to Great Wolf University for on-the-job training, functional, and leadership training

Prioritize Your Well-Being : We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund

Celebrate Your Uniqueness : Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.

Benefits :

  • Medical, Dental, and Vision insurance
  • Health savings account
  • Telehealth resources
  • Life insurance
  • 401K with employer match
  • Paid vacation time off
  • Paid parental leave

Essential Duties & Responsibilities

  • Leads and mentors housekeeping staff daily to ensure cleanliness standards and operational efficiencies are met or exceeded.
  • Ensures the turnover of all vacant and clean rooms in a timely manner; verifies stayovers, reports early check outs, and communicates issues and discrepancies with front office.
  • Provides coaching, encouragement, and recognition to pack members when necessary.
  • Understands and champions Great Wolf policies and procedures, and collaborates with Housekeeping leadership in performance management of the department and its Pack Members.
  • Understands and participates in scheduling of staff, labor management and forecasting.
  • Participates in the development and execution of training programs for new hires as well as ongoing training for Pack Members.
  • Creates and schedules daily assignments, daily and weekly projects, and optimizes staff to ensure lodge cleanliness and performance.
  • Conducts daily stand up meetings with Room Attendants and House Attendants in order to prioritize the day and facilitates feedback from Pack Members.
  • Escalates pack feedback to leadership.
  • Inspects guest rooms for cleanliness, damage, supply levels, maintenance issues, and temperature control, and reviews results with Room Attendants; coaches and drives accountability and performance improvement.
  • Ensures linen storage rooms, trash rooms, and housekeeping carts are clean, organized, and properly inventoried for the next day's activities; ensures and promotes safety standards in these areas.
  • Supervises activities of staff and area to ensure compliance with resort standards, including the management of time and attendance.
  • Participates in recruitment process and selection of talent for the housekeeping department.
  • Assists with regular state of the team meetings and helps plan engagement activities for pack members.
  • Ensures the completion and proper communication / escalation of maintenance work orders and other concerns to the appropriate department.
  • Schedules deep clean and carpet care based on bi-yearly schedule and guest comments.
  • Basic Qualifications & Skills

  • High School diploma or equivalent experience
  • Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position
  • Prior hospitality or housekeeping experience or equivalent formal education
  • Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook Experience with HotSos or similar system
  • Demonstrated interpersonal and verbal communication skills
  • Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills Ability to work flexible schedule including nights, weekends, and / or Holidays as needed
  • Desired Qualifications & Traits

  • Bachelor's degree
  • Previous housekeeping experience, preferably in large family resort or hotel
  • Experience with Opera or similar system
  • Bilingual, English and Spanish
  • Time management skills in a fast-paced environment
  • Physical Requirements

  • Ability to lift 30lbs
  • Ability to stand / walk for long periods
  • Ability to bend, stretch and twist
  • Capable of tolerating exposure to chemicals
  • Application Instructions :

    Click on Apply Now or chat with a recruiter (bottom of your screen on Great Wolfs website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.

    Position Close Date : 11 / 20 / 2025

    Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

    This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

    Crear una alerta de empleo para esta búsqueda

    Housekeeping Supervisor • Gurnee, IL, United States

    Ofertas relacionadas
    ML Housekeeping Supervisor

    ML Housekeeping Supervisor

    Grand Geneva ResortLake Geneva, WI, US
    A tiempo completo
    Quick Apply
    If you're eager to showcase your talents at a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you.We seek a passionate in...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Housekeeper Part Time-101020

    Housekeeper Part Time-101020

    Extended Stay AmericaLombard, IL, United States
    A tiempo parcial
    The Housekeeper position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for cleaning guest rooms in accordance...Mostrar másÚltima actualización: hace más de 30 días
    Housekeeping Supervisor

    Housekeeping Supervisor

    AC ChicagoChicago, IL, US
    A tiempo completo
    Quick Apply
    At AC Hotels, connecting with our guests, catering to their "on-the-go" lifestyle and helping them feel the unique buzz of a new city depends upon a team of associates whose lifestyles and passions...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Sonesta Chicago O'Hare - Housekeeping Supervisor

    Sonesta Chicago O'Hare - Housekeeping Supervisor

    Sonesta International Hotels CorporationDes Plaines, IL, US
    A tiempo completo
    The Housekeeping Supervisor (HS) works with the Housekeeping Manager to assist in the supervision of the housekeeping and laundry operation to ensure product quality standards are met and that opti...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    RN - OR - Operating Room in Pleasant Prairie, Wisconsin - $2,840 / week

    RN - OR - Operating Room in Pleasant Prairie, Wisconsin - $2,840 / week

    Vetted HealthPleasant Prairie, WI, US
    A tiempo completo
    Vetted is seeking a RN - OR - Operating Room for a travel job in Pleasant Prairie, Wisconsin.The assignment starts on Dec 1 and is 13 weeks long with 8 hour shifts 5 days a week.You must live 60 mi...Mostrar másÚltima actualización: hace 3 días
    • Oferta promocionada
    • Nueva oferta
    Housekeeping Supervisor

    Housekeeping Supervisor

    Crescent Hotels & ResortsDeerfield, IL, US
    A tiempo completo
    The Chicago Marriott Suites Deerfield is seeking an experienced and customer service oriented individual to join our Housekeeping Team and fill the position of Housekeeping Supervisor.In this role,...Mostrar másÚltima actualización: hace 9 horas
    Experienced Housekeeping Supervisor

    Experienced Housekeeping Supervisor

    My Place HotelsMt Pleasant, WI, USA
    A tiempo completo
    Quick Apply
    Experienced Housekeeping Supervisor.Full-Time | 30-40 hours per week | $17+ per hour (DOE).We're looking for a motivated and experienced. This key leadership role helps ensure every guest enjoys a c...Mostrar másÚltima actualización: hace 11 días
    • Oferta promocionada
    RN - Operating Room

    RN - Operating Room

    Endeavor HealthHighland Park, Illinois, US
    A tiempo completo +1
    The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.M-F 7a-3 : 30p / 9a-5 : 30p rotating plus an on-call requirement.Must be willing to trave...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Team Lead-109010

    Team Lead-109010

    Extended Stay AmericaSchaumburg, IL, United States
    A tiempo completo
    The Team Lead ("TL") position assists the General Manager ("GM") in managing the hotel operations on a day-to-day basis to ensure optimum performance and continual improvement in the Key Performanc...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Snow Groomer Seasonal PT

    Snow Groomer Seasonal PT

    Grand Geneva Resort & SpaLake Geneva, WI, United States
    A tiempo completo
    If you're eager to showcase your talents at a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you.We seek a passionate in...Mostrar másÚltima actualización: hace 25 días
    • Oferta promocionada
    Housekeeping Full Time

    Housekeeping Full Time

    Illinois StaffingWheeling, IL, US
    A tiempo completo
    Schedule is five days a week, weekends are a must.SUMMARY : The primary purpose of the Floor Technician is to provide and maintain the floor care of the facility, including resident rooms.Perform st...Mostrar másÚltima actualización: hace 4 días
    • Oferta promocionada
    Sonesta Chicago O'Hare - Housekeeping Supervisor

    Sonesta Chicago O'Hare - Housekeeping Supervisor

    SonestaDes Plaines, IL, US
    A tiempo completo
    The Housekeeping Supervisor works with the Housekeeping Manager to assist in the supervision of the housekeeping and laundry operation to ensure product quality standards are met and that optimum s...Mostrar másÚltima actualización: hace 11 días
    Cambria Hotel Chicago Loop - Theatre District - Housekeeping Supervisor

    Cambria Hotel Chicago Loop - Theatre District - Housekeeping Supervisor

    Aimbridge HospitalityChicago, Illinois, United States, 60601
    A tiempo completo
    Join Our Team as a Housekeeping Supervisor .As a Housekeeping Supervisor, you'll play a crucial role in ensuring our guests have a memorable stay. You'll lead a dedicated team, oversee daily operati...Mostrar másÚltima actualización: hace 4 días
    • Oferta promocionada
    Housekeeping Supervisor Weekends

    Housekeeping Supervisor Weekends

    Saint Xavier UniversityChicago, IL, United States
    A tiempo completo
    Employees in this class are responsible for assisting the Housekeeping Supervisor Monday thru Friday and independently supervising remedial and custodial services, minor maintenance, building opera...Mostrar másÚltima actualización: hace 6 días
    • Oferta promocionada
    Remote Side Hustle Developer

    Remote Side Hustle Developer

    Finance BuzzLake Geneva, Wisconsin, US
    Teletrabajo
    A tiempo completo +1
    This position is for individuals who want to develop a side income stream while still working full time.You will test different small-scale remote opportunities, learn what works, and grow what pro...Mostrar másÚltima actualización: hace 28 días
    • Oferta promocionada
    Housekeeping Supervisor Weekends

    Housekeeping Supervisor Weekends

    Government JobsChicago, IL, US
    A tiempo completo
    Employees in this class are responsible for assisting the Housekeeping Supervisor Monday thru Friday and independently supervising remedial and custodial services, minor maintenance, building opera...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Lead Housekeeper Full Time-101060

    Lead Housekeeper Full Time-101060

    Extended Stay AmericaLombard, IL, United States
    A tiempo completo
    The full-time lead housekeeping position is responsible for assisting the management team in overseeing the tasks, training and standards of the housekeeping department and to optimize performance ...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Maintenance Custodian

    Maintenance Custodian

    Fresenius Kabi USA, LLCPleasant Prairie, WI, United States
    A tiempo completo
    This position performs duties and responsibilities associated with the clean and sanitary keeping of facilities and grounds. Must be organized and follow a routine that ensures the facility is clean...Mostrar másÚltima actualización: hace más de 30 días