Fraud Department Assistant Mgr

McCoy Federal Credit Union is seeking a Fraud Department Assistant Manager to support our fraud prevention strategy and help protect our members. This role assists the Fraud Manager in overseeing daily fraud monitoring, detection, and investigations. The Assistant Manager provides guidance to Fraud Analysts, ensures compliance with regulatory standards, and supports system optimization to strengthen fraud defenses.

Key Responsibilities

Review and resolve suspicious activity alerts using Verafin and Temenos.

Monitor fraud queues and support escalated or high-risk cases.

Maintain accurate case documentation and assist with reporting on fraud trends.

Provide day-to-day guidance and training to Fraud Analysts.

Act as a point of contact when the Fraud Manager is unavailable.

Collaborate across departments to resolve fraud-related issues.

Assist with optimizing fraud detection rules, thresholds, and workflows.

Support compliance with BSA / AML regulations and internal audits.

What We’re Looking For

Education : Associate’s or Bachelor’s degree preferred, or equivalent professional experience.

Experience : 1–2 years in fraud prevention, financial crimes, or risk management within a financial institution. Supervisory or mentoring experience preferred.

Knowledge & Skills :

Strong working knowledge of Verafin (preferred) and / or Temenos.

Familiarity with fraud types (account takeover, synthetic ID, wire fraud, ACH, check fraud, etc.).

Understanding of regulatory requirements (BSA, AML, SARs, KYC).

Strong investigative, analytical, and communication skills.

Proficiency in Microsoft Excel.

Certifications : CFE (Certified Fraud Examiner) is a plus.