Director, Country Operations Management

Director, Country Operations Management (DCOM)

Location : Boston, Seaport

Hybrid : 60% onsite

The Director, Country Operations Management (DCOM) is a member of the local study delivery leadership team accountable for execution of interventional Phase 2 and 3 clinical trials within an assigned Therapy Area. This role is fully accountable for delivering all operational trial milestoneson time, with quality, and in compliance with ICH-GCP, SOPs, and US regulations.

This role combines strategic project leadership with direct line management of a team of 810, ensuring optimized resource planning, cross-functional collaboration, and high team performance across complex clinical programs. This role offers the opportunity to lead impactful clinical programs while developing and empowering a team of clinical professionals. The DCOM plays a critical role in local study delivery, ensuring excellence in both people leadership and operational delivery.

Key Responsibilities

People Leadership & Team Development

• Lead, manage, and develop a high-performing team of 810 direct reports, including local study project managers and clinical study administrators
• Drive performance management, training, coaching, and career development aligned with business needs and individual development goals
• Manage workload allocation, resource optimization, and team succession planning in partnership with senior leadership and HR
• Provide input on compensation, bonus proposals, and promotions in collaboration with HR and the US Head of County Operations

End-to-End Study Oversight

Project Management & Operational Delivery

Stakeholder & Vendor Engagement

Qualifications

Preferred Qualifications