Talent.com
No se aceptan más aplicaciones
IT Architect - Cloud Sltns

IT Architect - Cloud Sltns

MAXIMUSCherry Hill, NJ, United States
Hace 11 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Description & Requirements

As a member of the Contact Center CX - Innovation and Architecture team, the IT Architect should be able to implement strategic goals established by leadership; lead, develop, collaborate, and advance the applied and responsible use of AI, ML and data science solutions throughout the enterprise. The IT Architect will serve in a lead technical role and interact with other Contact Center Engineering and IT team members as well as various internal customers and external vendors.

Essential Duties and Responsibilities :

  • Oversee the automation processes for daily activities, build activities and new feature and functionality with public and private cloud
  • Interact with other team members and groups within the IT organization
  • Help enforce the standards for server builds and services deployed in AWS and the private cloud by the cloud solutions teams
  • Perform other duties assigned by leadership.

Design, prototype, and deliver AI-powered automation solutions across our platforms.

  • Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations
  • Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems
  • Determine the right fit of tools, technologies, processes, and automation to enable effective and efficient solutions for each unique situation
  • Assess benefits versus risk of implementing new technologies.
  • Lead large, complex, and cross-functional efforts across the enterprise to support the creation of solutions and real mission outcomes, emphasizing and teaching the ability to flex and demonstrate initiative when dealing with ambiguous and fast-paced situations.
  • Maintain authoritative knowledge of the evolving AI technology landscape, evaluating emerging technologies and their applicability for use in production / operational environments.
  • Coordinate with other technical specialists, project managers, engineers, and contractors to ensure timely and effective management of resources.
  • Participate in concise and clear technical documents.
  • Knowledge of contact center platforms and VoIP protocols
  • Conduct code reviews and build consensus among team members.
  • Mentor and coach technical staff across the organization, fostering a culture of excellence, collaboration, and continuous learning.
  • Work with external vendors, when necessary.
  • Bachelor's degree in a Computer Engineering / Computer Science, Computer Technology / or related discipline or equivalent professional technical experience

    Minimum Requirements

  • Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
  • Bachelor's degree in a Computer Engineering / Computer Science, Computer Technology / or related discipline or equivalent professional technical experience

  • Hands on proficiency in technologies such as Genesys Cloud, Google Cloud, AWS / AWS AI and ML, AWS Lambda, Amazon Lexbots, and Microsoft Azure preferred
  • Proven track record architecting and delivering complex digital solutions with API integrations, enterprise systems, and cloud services
  • Background with State & Federal Government work.
  • Expert knowledge of HTTP requests, REST web services, and JSON
  • Strong understanding of the software development lifecycle, system design principles, and low-code / no-code platforms
  • Ability to solve problems quickly and accurately
  • Excellent organizational, interpersonal, written, and verbal communication skills
  • Ability to perform comfortably in a fast-paced, deadline-oriented work environment
  • Ability to successfully execute multiple complex tasks simultaneously
  • Ability to work as a team member, as well as independently
  • Excellent technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
  • Ability to work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.
  • Exercises judgement in selecting methods, techniques, and evaluation criteria for obtaining results.
  • Networks with key contacts outside own area of expertise.
  • Determines methods and procedures on new assignments and may coordinate activities of other personnel as a team lead.
  • #techjobs #C0reJobs

    EEO Statement

    Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

    Pay Transparency

    Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

    Accommodations

    Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com .

    Minimum Salary

    157,760.00

    Maximum Salary

    227,640.00

    Crear una alerta de empleo para esta búsqueda

    Cloud Architect • Cherry Hill, NJ, United States

    Ofertas relacionadas
    • Oferta promocionada
    • Nueva oferta
    Senior Cloud Infrastructure, Network, and Security Architect

    Senior Cloud Infrastructure, Network, and Security Architect

    Bristol-Myers SquibbRocky Hill, NJ, US
    A tiempo completo +1
    Those aren't words that are usually associated with a job.But working at Bristol Myers Squibb is anything but usual.Here, uniquely interesting work happens every day, in every department.From optim...Mostrar másÚltima actualización: hace 10 horas
    • Oferta promocionada
    Senior Cloud Architect - Hybrid

    Senior Cloud Architect - Hybrid

    NJM Insurance GroupTrenton, NJ, US
    A tiempo completo
    Cloud / Infrastructure Technology Supervisor.The Cloud / Infrastructure Technology Supervisor will be responsible for overseeing the technology strategy and operations of the IT Server Administration t...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Manager IT Analytics Platform and Database

    Manager IT Analytics Platform and Database

    Cooper University Health CareMerchantville, NJ, US
    A tiempo completo
    IT Analytics Platform & Database Manager.The manager of the IT Analytics Platform & Database will manage operations and ensure efficiency of the analytics platforms including Tableau, MS Fabric and...Mostrar másÚltima actualización: hace 15 días
    Customer Identity and Access Management (CIAM) Architect

    Customer Identity and Access Management (CIAM) Architect

    Cloud Security ServicesPrinceton, NJ, US
    A tiempo completo
    Quick Apply
    Cloud Security Services is currently looking for an experienced Consumer / Customer Identity and Access Management Architect for our client. Our client requires an experience...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Air Interdiction Agent

    Air Interdiction Agent

    U.S. Customs and Border ProtectionVincentown, NJ, United States
    A tiempo completo
    Pilot CBP Air Interdiction Agent.Air and Marine Operations (AMO), a component of U.Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work wi...Mostrar másÚltima actualización: hace 2 días
    Solution Architect - Philadelphia, PA

    Solution Architect - Philadelphia, PA

    Two95 International Inc.Philadelphia, PA, US
    A tiempo completo
    Quick Apply
    Analysis, design, development, implementation and support of Procure to Pay solution for the client and Facilities Business in North America. Work with Business Stakeholders, Auditors and Leadership...Mostrar másÚltima actualización: hace 12 días
    • Oferta promocionada
    Remote AI Task Reviewer – Flexible Hours, No Experience Needed

    Remote AI Task Reviewer – Flexible Hours, No Experience Needed

    RLDGLinwood, Pennsylvania, United States
    Teletrabajo
    A tiempo completo
    Join our distributed team as a Remote AI Task Reviewer and help improve AI systems by completing short, style online tasks. This is an easy-to-learn role with full training and ongoing support.No pr...Mostrar másÚltima actualización: hace más de 30 días
    Cloud Systems Architect

    Cloud Systems Architect

    CGSPhiladelphia, Pennsylvania, United States, 19102
    A tiempo completo
    Employment Type : Full-Time, Mid-level.Department : Information Technology.We are seeking a Cloud Systems Architect with experience with cloud infrastructure to engineer and support public, private a...Mostrar másÚltima actualización: hace más de 30 días
    IT Systems Architect

    IT Systems Architect

    CGSPhiladelphia, Pennsylvania, United States, 19102
    A tiempo completo
    Employment Type : Full Time, Mid level.Department : Information Technology.As an IT Lead System Architect for CGS, you will lead multiple teams consisting of developers, subject matter experts and st...Mostrar másÚltima actualización: hace más de 30 días
    Workforce Identity and Access Management Architect

    Workforce Identity and Access Management Architect

    Cloud Security ServicesPrinceton, NJ, US
    A tiempo completo
    Quick Apply
    Cloud Security Services is currently looking for an experienced Workforce Identity and Access Management (IAM) Solution Architect & Engineer for our client.Our cli...Mostrar másÚltima actualización: hace más de 30 días
    Cloud Engineer (AWS)

    Cloud Engineer (AWS)

    CGSPhiladelphia, Pennsylvania, United States, 19102
    A tiempo completo
    Employment Type : Full-Time, Experienced.Department : Information technology.We are seeking a Cloud Engineer (AWS) who will be responsible for supporting the development of all required documentation...Mostrar másÚltima actualización: hace más de 30 días
    Solutions Eng 3 Cloud Services

    Solutions Eng 3 Cloud Services

    Temple UniversityUSA, Pennsylvania, Philadelphia
    A tiempo completo
    Temple University's ITS Department is searching for a Solutions Engineer 3 Cloud Services!.This is a unique opportunity to join a cross-functional, cross-platform support team responsible for the t...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Marine Interdiction Agent

    Marine Interdiction Agent

    U.S. Customs and Border ProtectionGermania, NJ, United States
    A tiempo completo
    Air and Marine Operations (AMO), a component of U.Customs and Border Protection (CBP) offers those with Merchant Mariner Credentials the exceptional opportunity of a career in law enforcement worki...Mostrar másÚltima actualización: hace 2 días
    • Oferta promocionada
    Senior Application Architecture Lead

    Senior Application Architecture Lead

    iO AssociatesPhiladelphia, PA, US
    A tiempo completo
    We are seeking an experienced technology leader to design and deliver enterprise-scale application architectures that are cloud-first, secure, and highly scalable. Architect and implement web and da...Mostrar másÚltima actualización: hace 7 días
    • Oferta promocionada
    • Nueva oferta
    Senior Manager, Technical Lead / Solution Architect

    Senior Manager, Technical Lead / Solution Architect

    Bristol-Myers SquibbKingston, NJ, US
    A tiempo completo +1
    Those aren't words that are usually associated with a job.But working at Bristol Myers Squibb is anything but usual.Here, uniquely interesting work happens every day, in every department.From optim...Mostrar másÚltima actualización: hace 10 horas
    MO3-613-Senior Azure Cloud Engineer 11694-1

    MO3-613-Senior Azure Cloud Engineer 11694-1

    FHRTrenton, NJ, US
    A tiempo completo
    Quick Apply
    Our direct client has an opening for.Senior Azure Cloud Engineer 11694-1.This position is up to 12 months, with the option of extension, in. Please send rates and a resume.DEA needs an Architect or ...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Data Solution Architect

    Data Solution Architect

    CoforgePrinceton, NJ, US
    A tiempo completo
    Job Title : Data Solution Architect.Skills : DWBI, Big Data, Azure, AWS, GCP, Snowflake, Databricks, 2 Hyper scalers (GCP / AWS / Azure platforms) and specifically in Big Data processing services (Apache...Mostrar másÚltima actualización: hace 1 día
    Senior Integration and Solution Architect

    Senior Integration and Solution Architect

    Core Software Technologies Inc.Trenton, New Jersey, United States
    A tiempo completo
    Quick Apply
    As a Senior Integration Architect, you will be the driving force behind bringing together various tools and systems to create a cohesive and efficient technology ecosystem for our organization.Your...Mostrar másÚltima actualización: hace más de 30 días
    Senior AWS Cloud Architect

    Senior AWS Cloud Architect

    eTeam IncPhiladelphia, Pennsylvania, United States
    A tiempo completo
    Quick Apply
    Position based in either Philadelphia, PA, or Washington, DC.As a Senior AWS Cloud Architect you will be responsible for designing, building, and deploying highly scalable, reliable, and secure clo...Mostrar másÚltima actualización: hace más de 30 días
    Cloud and Storage Engineer

    Cloud and Storage Engineer

    CGSPhiladelphia, Pennsylvania, United States, 19102
    A tiempo completo
    Employment Type : Full-Time, Experienced.Department : Information technology.CGS is seeking a Cloud and Storage Engineer to develop and implement full-scale Storage Area Network (SAN) architecture fo...Mostrar másÚltima actualización: hace más de 30 días